Dental Front Desk Receptionist - Orlando Family Dentistry, LLC - Hopewell, NJ

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our family dental practice. Our Receptionist’s duties include offering administrative support across the organization, welcoming patients and guests, coordinating front-desk activities, answering and redirecting phone calls, maintaining HIPAA privacy practices, verifying patient information including insurance and more! To be successful as a Receptionist, you should have a pleasant personality, as this is a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Responsibilities Ensures confidentiality and controls access to sensitive information, such as patient and employee files by maintaining HIPAA protocols Greet and welcome guests/patients as soon as they arrive at the office Direct visitors to the appropriate person Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk Maintain inventory Appointment Management: perform administrative duties associated with scheduling and coordinating appointments and planning events. Including confirming and managing confirmation software Confirm patient appointments, insurance and personal information Keep updated records of patients and input procedures into computer software Treatment Coordinator Duties: Prepare and present patient treatment plans for recommended and scheduled procedures including reviewing financial responsibility for patient Responsible for collecting payment and billing responsibilities Insurance Management: Responsible for loading, updating and researching patient insurance. This may include verifying eligibility and benefits. Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Dental Software Management Management of recare/recall system Radiograph (xray) Management: Responsible for acquiring or forwarding patient xrays Lab case tracking Skills Reliable and Punctual Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Word and Excel Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Administrative Duties: Scheduling Sorting and sending mail Answering and routing phone calls Greeting visitors Financial Duties: Confirming Insurance Processing payments Billing Setting: Medical Benefit Conditions: Only full-time employees eligible Ergonomic Workspace: No Hours per week: About 15 Typical end time: 8PM Typical start time: 12PM This Job Is: Open to applicants who do not have a high school diploma/GED A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more A good job for someone just entering the workforce or returning to the workforce with limited experience and education A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Work Remotely No Job Type: Part-time Pay: $18.00 - $25.00 per hour Expected hours: 15 per week Benefits: On-the-job training Paid training Work Location: In person

Read More