Dental Receptionist - Dental Arts of New Orleans - Metairie, LA

Job Summary We are seeking a dynamic and organized appointment and financial secretary to join our mother/daughter family and cosmetic dental and orthodontic practice. In this pivotal role, you will be the welcoming face of our clinic, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic approach and exceptional communication skills will be necessary to fill the appointment book, present dental treatment plans, and facilitiate financial arrangements. This position offers an exciting opportunity in a brand-new, state of the art facility. Duties Greet patients warmly and professionally, creating a positive first impression for every visitor Schedule, reschedule, and confirm patient appointments using Dentrix dental practice management software Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing Answer multi-line phone systems with excellent phone etiquette; direct calls appropriately and handle patient inquiries efficiently Manage incoming emails and correspondence Coordinate with clinical staff to facilitate smooth clinic operations while managing front desk responsibilities Verify patient insurance benefits Support clinic operations by maintaining office supplies, filing systems, and ensuring a clean, organized reception area Experience Proven experience as a dental team member in a busy clinical setting with at least one year of clinic experience preferred Demonstrated ability to handle dental records management while maintaining HIPAA compliance Excellent computer skills Exceptional customer service skills with the ability to communicate effectively both verbally and in writing Strong organizational skills with attention to detail in documentation review and data entry tasks Prior office management or clerical experience within a healthcare setting is highly desirable Knowledge of dental terminology and clinic operations enhances your effectiveness in this role Join our team where your enthusiasm for helping others meets your expertise in dental administrative support. We value energetic professionals committed to delivering outstanding patient service while supporting our mission to provide exceptional dental care. Pay: $20.00 - $22.00 per hour Expected hours: 36 per week Benefits: 401(k) Continuing education credits Employee discount Free parking On-the-job training Paid time off Professional development assistance Uniform allowance Work Location: In person

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