Dental Front Office Assistant - Texas Dentist - San Antonio, TX

Job Summary We are seeking a dynamic and detail-oriented Dental Front Office Assistant to join our vibrant dental team. In this pivotal role, you will serve as the first point of contact for patients, ensuring a welcoming and efficient experience from appointment scheduling to check-out. Your expertise in medical administrative support, insurance verification, and dental office management will help streamline daily operations and enhance patient satisfaction. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for providing exceptional patient service, this opportunity is perfect for you! Duties Greet patients warmly and manage multi-line phone systems with professionalism and courtesy, ensuring clear communication at all times Schedule appointments accurately using dental practice management software such as Dentrix or Eaglesoft, coordinating with clinical staff to optimize daily workflow Verify insurance coverage and benefits utilizing systems like Epic, Meditech, or Athenahealth, ensuring all patient information is current and accurate Collect payments and perform medical collection activities while maintaining compliance with HIPAA regulations to protect patient confidentiality Prepare and review medical records, documentation, and care plans for completeness and accuracy using EMR (Electronic Medical Records) systems such as eClinicalWorks or Meditech Assist with insurance coding procedures including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding to facilitate accurate billing processes Manage office supplies, filing systems, and patient records efficiently to support smooth clinic operations and ensure compliance with health information management standards Experience Proven clinic or dental office experience with a strong background in medical office management or administrative support in healthcare settings Familiarity with dental terminology, medical terminology, and health information systems such as Eaglesoft, Dentrix, or similar practice management software Experience handling insurance verification, billing, coding (CPT, ICD-9/10), and Medicare/Medicaid processes Demonstrated proficiency in computer skills including Microsoft Office Suite (Word, Excel), typing (10-key), and electronic health record (EHR) systems like Epic or Athenahealth Excellent customer service skills with the ability to communicate effectively in bilingual environments preferred Strong organizational skills with attention to detail in documentation review and medical records management Knowledge of HIPAA regulations to ensure patient privacy and data security at all times Join us to be part of a dedicated team committed to delivering outstanding dental care while fostering a positive environment for both patients and staff. Your expertise will help create a seamless experience that keeps our patients smiling! Job Types: Full-time, Part-time Pay: $20.00 - $22.00 per hour Expected hours: 24 – 40 per week Benefits: Flextime Application Question(s): Are you accepting that if you are going to be hired, we will run a background check on you? Education: High school or equivalent (Required) Experience: Dental office: 4 years (Required) Language: Spanish (Required) Ability to Commute: San Antonio, TX 78216 (Preferred) Work Location: In person

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