Front Desk Associate (DENTAL) - Drs. Lane, Curley, & Zak - Altamonte Springs, FL

Job Summary Distinctive Dentistry on Maitland is a well established private dental office and we are seeking a professional and detail-oriented Front Desk Associate with experience in dental office front desk responsibilities. The ideal candidate will provide assistance to patients, clinical, and admin staff regarding appointments, insurance verification, referrals, and other front desk duties while providing exceptional customer service. This role requires strong organizational skills, familiarity with dental terminology, and proficiency in with Dentrix system. Duties Greet patients warmly and professionally, ensuring a positive first impression Schedule appointments using dental practice management software such as Dentrix Verify insurance coverage and benefits Collect payments and perform billing procedures Maintain accurate and up-to-date patient records in compliance with HIPAA regulations Answer multi-line phone systems with proper phone etiquette and assist patients with inquiries Manage patient intake processes Assist with billing, coding, and administrative support tasks as needed Ensure the confidentiality of all health information in accordance with HIPAA standards Support office management tasks such as filing, documentation review, and maintaining organized records Skills Strong knowledge of dental terminology, Experience working with Dentrix or other dental platforms, Proficiency in Microsoft Office Suite (Word, Excel) and basic computer skills for data entry and documentation review Excellent customer service skills with professional phone etiquette and bilingual communication abilities preferred Previous dental office experience highly desirable; familiarity with dental billing and insurance verification is a plus Ability to handle multi-tasking efficiently in a fast-paced environment while maintaining attention to detail Strong organizational skills with clerical experience in filing, documentation review, and office management tasks Knowledge of healthcare regulations such as HIPAA to ensure compliance during all patient interactions This position offers an opportunity to work within a dynamic healthcare environment where attention to detail and exceptional patient service are paramount. The successful candidate will contribute significantly to the smooth operation of the dental practice while supporting patients through compassionate care. Job Type: Full-time Pay: $22.00 - $30.00 per hour Expected hours: 36 – 38 per week Benefits: 401(k) Continuing education credits Health insurance Paid sick time Paid time off Work Location: In person

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