Front Desk Receptionist - Dental Office - Dunedin - Seminole Shores Dental Care - Dunedin, FL

Overview - Dunedin Shores Dental Care Join a dynamic dental practice as a Front Desk Receptionist in Dunedin, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will serve as the first point of contact, managing patient interactions, scheduling appointments, and ensuring smooth office operations. Your enthusiasm and organizational skills will contribute to a positive environment that promotes patient satisfaction and efficient clinic workflows. This paid position offers an exciting opportunity to grow within a supportive team dedicated to delivering outstanding dental care. Responsibilities Greet patients warmly upon arrival, providing excellent customer service and ensuring a positive first impression. Manage patient check-in and check-out processes with accuracy and professionalism. Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix, coordinating with clinical staff to optimize daily workflows. Verify insurance coverage, perform insurance eligibility checks, and handle insurance claims processing using systems like Epic, Meditech, or Athenahealth. Collect payments, process medical collections when applicable, and maintain accurate financial records. Maintain organized dental records and ensure compliance with HIPAA regulations for patient confidentiality. Answer multi-line phone systems promptly with professional phone etiquette, addressing patient inquiries and routing calls appropriately. Assist with administrative tasks such as filing, data entry (including 10 key typing), and managing electronic health records (EHR systems) like eClinicalWorks or Meditech. Support documentation review, intake procedures, and medical billing processes related to dental care plans and insurance claims. Collaborate with clinical staff to ensure seamless communication between front desk operations and dental team activities. Experience Prior experience in a dental or medical office setting is highly preferred, especially in roles such as dental receptionist or medical administrative support. Demonstrated proficiency with dental practice management software, we use open dental. Strong knowledge of dental terminology, medical coding (ICD-10, CPT), insurance verification procedures, and health information management standards including HIPAA compliance. Excellent computer skills including Microsoft Office Suite (Word, Excel) and ability to adapt to various office management tools. Proven ability to deliver exceptional patient service with strong communication skills; bilingual abilities are a plus for serving diverse patient populations. Experience handling multi-line phone systems, scheduling appointments efficiently, and managing medical records accurately in fast-paced environments. Previous clinic or hospital experience that demonstrates organizational skills, attention to detail in documentation review, and familiarity with healthcare billing processes is highly valued. Join us in creating a welcoming atmosphere where patients feel cared for from the moment they walk through our doors! Your dedication to outstanding service combined with your technical expertise will help us deliver top-tier dental care while fostering a positive community presence. --- Front Desk Professional – Full-Time Opportunity - Dunedin Shores Dental Care Location: Dunedin FL | Hours: Monday–Thursday | Pay: $23–$27/hour Note: Please send resumes. We’ll reach out to schedule interviews via Google Meet (Face) call! Saves travel time. Are you an experienced dental front desk professional looking for a long-term career in a supportive, family-oriented dental practice? At Dunedin Shores Dental Care, we seek a dedicated Front Desk Person to join our team. This full-time role (Monday–Thursday, Fridays off) offers stability, competitive pay, and a welcoming environment where your skills will shine. If you are reliable and looking for a long term, stable, fun career, then apply. We are looking for an experienced professional to step into this vital role. You will be the first and main interaction with patients and the office. I need someone who understands dental insurance to answer patients' questions. We’re a practice built on teamwork, positivity, and exceptional patient care. If you’re detail-oriented, love working with people, and thrive in a collaborative environment where laughter and self-motivation are part of the culture, we’d love to meet you! Submit your resume, and let’s chat. We need a front desk with proven dental expertise. Understand insurance breakdowns and explain them clearly to patients Know the difference between in-network and out-of-network coverage and how it impacts patients Manage pre-determinations to ensure smooth treatment planning Beyond insurance, you’ll: Greet patients with warmth and create a stellar first impression Manage check-ins, check-outs, scheduling, and phone calls professionally. Keep patient files organized and compliant with regulations Use Open Dental Software (experience is a plus, but we’ll train the right person) Pitch in with clerical tasks to keep our office running smoothly Who You Are RELIABLE! Seeking long term position. You must have at least 2 years of dental experience You’re passionate about delivering outstanding patient experiences You’ve got razor-sharp attention to detail and organizational skills You communicate clearly and connect easily with patients and team members You’re adaptable, collaborative, and ready to take initiative You’d thrive in a family-values practice where everyone enjoys coming to work Position Details Location: 1463 Pinehurst Rd Dunedin, FL 34698 Hours: Monday–Thursday, 8 AM–5 PM Pay: $23–$27/hour, based on experience Job Type: Full-time (minimum 32 hours/week) Why Join Us? Competitive Compensation: Plus a $100 monthly tax-free health insurance stipend ($1,200/year) Great Benefits: Paid time off, 6 paid major holidays (yes 6!!), uniform scrubs provided Top-Notch Tools: Work with excellent technology, including Open Dental Software Team Spirit: Enjoy team-building events and celebrations Our Philosophy: We focus on patient education, stress-free care, and working with PPO plans and cash patients (no HMOs) At Dunedin Shores Dental Care, we’re all about putting patients first. We prioritize their true needs, educate them on their options, and deliver exceptional care in a relaxed atmosphere. We’re seeking someone who shares our vision and wants to grow with us long-term. Ready to Apply? If you’re a front desk pro with some insurance experience, and a personality that lights up a room, we can’t wait to hear from you! Please send us your resume. Interviews will be conducted via Google Meet video calls. Expected hours: No less than 32 per week (Mon - Thursday) - No Fridays! Benefits: Dental insurance Employee assistance program ($100 a month tax-free, uniforms, PTO, 6 paid holidays per year min (often more), Cleaning when schedule allows etc. Paid time off (one week PTO that grows) Experience: Insurance verification: 1 years (Required) Dental office: 2 years (Required) Work Location: In person Job Type: Full-time ( WHICH IS 4 DAYS, Mon - Thursday) Benefits: Dental insurance Employee assistance program Paid time off Uniform allowance - Job Type: Full-time Pay: $23.00 - $27.00 per hour Expected hours: No less than 32 per week Benefits: Paid time off Uniform allowance Work Location: In person

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