Front Desk Administrator – Dental Office - American Dental Associates, Ltd - Chicago, IL

Front Desk Administrator – Dental Office Full-Time | Multiple Locations | Training Provided We are a growing, multi-location dental practice seeking a Front Desk Administrator to join our team. This is a full-time, desk-based administrative role ideal for someone who is confident on the phone, comfortable working on a computer throughout the day, and motivated to grow in a professional healthcare environment. All experience levels are welcome. We provide full training on dental terminology, software, and insurance. What matters most is strong administrative aptitude, communication skills, and a proactive, problem-solving mindset. Why This Role Is a Great Opportunity Choose the office location closest to your home for an easier commute Full-time schedule options: 4 days per week, 9 hours per day or 5 days per week, 8 hours per day Stable, professional healthcare setting Clear systems, structure, and expectations Long-term growth opportunities within the organization This Role Is Best Suited For Someone Who: Is comfortable sitting at a computer for most of the workday Can manage a high volume of phone calls and multitask efficiently Communicates clearly and confidently with patients Is comfortable reviewing treatment plans, insurance information, and payment responsibilities Is not afraid to collect copays and payments at time of service Is organized, reliable, and able to problem-solve independently Key Responsibilities Answer and manage a high volume of inbound phone calls Schedule and coordinate patient appointments Present treatment plans and explain insurance benefits at a high level Collect copays and payments at the time of service Verify insurance eligibility and maintain accurate patient records Work closely with clinical and management teams to keep daily operations running smoothly Training & Support Paid training on dental software, terminology, and insurance processes Ongoing support from leadership and experienced team members Clear workflows and expectations from day one Benefits Include (waiting period applies) Paid Time Off + Paid Holidays Health Insurance 401(k) with Employer Match Employee Discounts on Dental Services Bonus Opportunities Supportive team environment with a clear path for growth If you are organized, computer-savvy, confident communicating with people, and looking for a stable career in healthcare, we encourage you to apply.

Read More