Permanent Dental Receptionist / Front Desk Job in Honolulu, HI
Job Overview We are seeking a dynamic and detail-oriented Front office receptionist to join our vibrant dental team. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming and efficient experience from appointment scheduling to check-out. You will gain expertise in medical administrative support, familiarity with dental and medical terminology, will be key to providing exceptional patient service. This position offers an exciting opportunity to learn, grow and contribute to a well-organized, patient-centered environment that values professionalism, accuracy, and compassionate care. Duties Greet patients warmly upon arrival and manage check-in/check-out procedures with professionalism and efficiency Schedule appointments using dental practice management software such as Dentrix ensuring optimal patient flow Verify insurance coverage and perform insurance eligibility verification Collect and process payments, including co-pays and outstanding balances Answer multi-line phone systems promptly with excellent phone etiquette; direct calls appropriately Assist with administrative tasks such as filing, data entry, managing medical records, and handling correspondence Support the clinical team by coordinating patient intake, and managing appointment reminders Requirements Proven experience in customer service Excellent organizational skills with the ability to handle multiple tasks efficiently in a fast-paced environment Exceptional communication skills along with strong phone etiquette and customer service orientation Willingness to learn, and grow with a career in the dental industry. Join us to be part of a dedicated team committed to delivering outstanding patient care through professionalism, efficiency, and compassionate service. This paid position offers an engaging environment where you will acquire skills in medical administration with opportunity for advancement. You will thrive while making a meaningful difference in patientsâ lives. Job Type: Full-time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Opportunities for advancement Paid time off Vision insurance Work Location: In person
