Dental Front Office Receptionist - A Downtown Dental Group - Honolulu, HI

Dental Front Office Receptionist Downtown Honolulu | Full-time | Hiring immediately | Confidential inquiries welcome PAY + PERKS $21.00 to $29.00 per hour (DOE) Monthly bonuses: typically $50 to $500 (based on office goals + activity bonuses) Downtown parking covered SCHEDULE Weekdays: 7:20am to 4:30pm Saturdays: 7:50am to 1:00pm Monday to Friday with one consistent weekday off + Saturday rotation (Prefer every Saturday; every other Saturday negotiable) WHY EXPERIENCED FRONT OFFICE PROFESSIONALS CHOOSE THIS PRACTICE If you’re an experienced dental front office professional with a positive, patient-focused attitude and you’re looking for a stable, respectful environment, this is a well-run practice with a long-tenured team and solid systems. Stability you can feel: Office Manager with 30+ years; many clinical team members with 10 to 20+ years Owner-dentists are a father-and-son duo (high standards, relationship-first care) Supportive 3-person front office team (Office Manager + you + another Front Receptionist) Efficient, upbeat morning huddles and productive team meetings - we work hard and respect each other Steady new-patient flow and a high-quality new-patient protocol Comprehensive general dentistry: in-office implant placement, CBCT imaging, Invisalign/clear aligners, oral sedation, veneers, root canals, and more Systems you can trust: Dentrix (PMS) + Practice by Numbers for analytics, reputation support, and two-way texting/recalls PPO-focused (HMSA and Delta/HTS heavy). No Medicaid. Typical daily flow: 1 to 2 hygiene columns and 2 to 3 doctor columns per day WHAT YOU WILL DO Answer inbound calls, respond professionally, and support patient questions Schedule appointments, confirm upcoming visits, and help keep the schedule running smoothly Welcome patients and create a calm, friendly first impression Coordinate treatment next steps and follow up on unfinished treatment to help patients move forward Support insurance and financial workflows as needed (benefits verification, estimates, payment plans, and documentation) Use Dentrix for scheduling, notes, and documentation; use Practice by Numbers for texting/recalls and communication workflows WHAT WE ARE LOOKING FOR Dental front office experience preferred (customer service experience strongly valued) Strong communication skills and a genuinely patient-centered approach Dependable, organized, and calm under pressure with strong follow-through Comfortable with computers/typing and learning systems; Dentrix experience is a plus Experience as a treatment coordinator, financial coordinator, or insurance coordinator is a plus (and may increase responsibilities over time) BENEFITS Employer-paid individual medical premium (employee contribution per state requirements) Vision insurance 401(k) with safe harbor match + Flexible Spending Account (FSA) In-house dental plan: free/discounted treatment for employees; discounted treatment for family members; option to upgrade to commercial dental insurance plans Paid holidays: New Year's Day, President's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day Paid time off (PTO) offered; details based on seniority and discussed during the initial interview (recalculated annually) Two uniforms provided per year Lunch breaks are protected/blocked and encouraged; paid rest breaks per state law Continuing education: Hawaii Dental Convention + occasional travel CE opportunities Employee discounts + massage/acupuncture benefit HOW TO APPLY Apply on Indeed with your resume (and a short note about what kind of work environment helps you do your best work). All inquiries are confidential. Website: www.adowntowndentalgroup.com Job Type: Full-time Pay: $21.00 - $29.00 per hour Expected hours: 38 – 42 per week Benefits: 401(k) 401(k) matching Continuing education credits Dental insurance Employee discount Flexible spending account Free parking Health insurance Health savings account On-the-job training Paid time off Paid training Retirement plan Uniform allowance Vision insurance Experience: Dental receptionist: 3 years (Required) Work Location: In person

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