Dental Assistant/Receptionist - Kimsdental - Visalia, CA

Overview Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for patients, managing appointments, insurance verifications, and medical records with precision and care. Your expertise in dental terminology, medical billing, and office management will ensure smooth daily operations. We are seeking a motivated professional who thrives in a fast-paced environment and is passionate about delivering outstanding customer service. This paid position offers an exciting opportunity to grow your career within a supportive and collaborative setting. Responsibilities Greet patients warmly and professionally, providing excellent customer service at the front desk Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix Verify insurance coverage and benefits, including Medicare, Medicaid, and private insurers, ensuring accurate billing and coding Manage patient check-in and check-out processes, including intake forms and documentation review Handle multi-line phone systems with professionalism, practicing proper phone etiquette to address patient inquiries Maintain accurate dental records and medical files in Electronic Health Record (EHR) systems like Epic, Meditech, or eClinicalWorks Process payments, perform medical collections, and manage billing using CPT coding, ICD-10/ICD-9 codes, and other medical billing procedures Assist with insurance verification and claims submission to ensure timely reimbursement Support clinic operations by managing filing systems, medical records documentation, and office supplies Collaborate with dental staff to coordinate care plans and facilitate smooth patient flow during appointments Uphold HIPAA compliance by safeguarding patient information and adhering to health information management standards Utilize computer skills in Microsoft Office Suite for report generation, correspondence, and data entry Requirements Proven experience as a Medical Receptionist or Dental Receptionist within a clinical or dental office setting Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and insurance processes Familiarity with EMR systems such as Epic, Meditech, eClinicalWorks, Dentrix or Eaglesoft; experience with Athenahealth is a plus Excellent organizational skills with attention to detail in documentation review and medical records management Ability to handle multiple tasks efficiently while maintaining professionalism under pressure Bilingual abilities are highly desirable to serve diverse patient populations effectively Prior clinic experience or healthcare office experience is preferred Proficiency in computer skills including Microsoft Office applications and familiarity with multi-line phone systems Strong customer service orientation with exceptional phone etiquette and communication skills Knowledge of HIPAA regulations to ensure patient confidentiality at all times Experience with medical billing processes including Medicare claims submission and care plan documentation is advantageous Join us in making a difference by providing compassionate care through efficient administrative support! This role is essential in creating a welcoming environment where patients feel valued from their first contact through their entire visit. We’re committed to supporting your professional growth while fostering a positive workplace culture that celebrates teamwork and excellence. Job Types: Full-time, Contract Pay: $19.00 - $22.00 per hour Benefits: 401(k) matching Health insurance Paid time off Work Location: In person

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