Patient Coordinator at Burg Children's Dentistry & Orthodontics - Specialty Dental Brands - West Valley City, UT

We’re seeking a friendly, organized, and proactive Patient Coordinator to join our team. In this role, you will serve as a key point of contact for our families — helping schedule appointments, guide patients through their visit experience, manage communications, and ensure that each family leaves feeling well-cared for. Your work will help create positive dental experiences for children and their parents alike. Website: Burg Children's Dentistry! Why Join Us? (Add practice details, example below.) Established office of over a decade State-of-the-Art Facility-Advanced technology Job Duties/Responsibilities: Greet and welcome families when they arrive, creating a warm, positive first impression Answer phone calls, respond to inquiries from new and existing patients, and assist in scheduling appointments Manage the patient check-in and check-out process: confirm insurance/financing information, collect payments, update patient records Communicate with parents/guardians about treatment plans, follow-up appointments, and care instructions Maintain accurate, up-to-date patient records and coordinate with dental/orthodontic staff to ensure smooth transitions and continuity of care Assist with patient recall efforts, appointment reminders, and follow-up communications Work closely with clinical and administrative teams to ensure efficient office operations and high-quality patient service Support billing/finance tasks as needed (insurance verification, claims follow-up, payment arrangements) Contribute to creating a welcoming, family-friendly environment — helping children feel comfortable and parents feel confident in our care Perform other duties and responsibilities as assigned by management Qualifications: High school diploma or equivalent; additional education or certifications in dental administration or similar are a plus Previous experience in a dental, orthodontic, or healthcare-front desk role preferred Strong interpersonal skills: warm, patient-focused, excellent communicator (both verbal and written) Organized and detail-oriented with the ability to manage multiple tasks and priorities in a busy office setting Ability to maintain confidentiality and adhere to all HIPAA/healthcare privacy guidelines Comprehensive Benefits Package: Medical, Dental, Vision, and 401(k) Paid holidays Paid time off Join our team and be part of a practice dedicated to excellence in Pediatric care. If you're ready to take your career to the next level, apply today!

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