Dental Front Office Assistant - Elite Dental Group Lakewood - Fountain, CO

Dental Front Office Assistant Johnson & Associates Dental by Elite Dental Group Fountain, CO $14.81 – $18.00 per hour (based on experience) Job Type Full-time / Part-time (to be discussed during interview) Job Summary Johnson & Associates Dental, part of Elite Dental Group, is seeking a friendly, organized, and customer-service-driven Dental Front Office Assistant to join our Fountain, CO team. This role serves as the first point of contact for patients and plays a key role in ensuring smooth daily operations, excellent patient experiences, and efficient front office workflows. Key Responsibilities Patient Interaction & Customer Service Greet patients warmly and provide a welcoming, professional atmosphere Answer phone calls, respond to patient inquiries, and schedule appointments Manage patient check-in and check-out, including processing payments and insurance verifications Appointment Management Coordinate and schedule patient appointments to optimize clinic flow Send appointment reminders and follow up with patients regarding upcoming or rescheduled appointments Administrative Duties Maintain and update patient records accurately within the clinic’s database Prepare and manage patient charts, ensuring all documentation is complete and properly filed Handle correspondence, emails, and faxes related to patient care and clinic operations Billing & Insurance Verify patient insurance information and benefits prior to appointments Process insurance claims and follow up on outstanding claims for timely reimbursement Collect, record, and explain patient payments and billing information as needed Office Coordination Ensure the front desk and waiting area are clean, organized, and well-stocked Assist with coordination of office events and patient outreach initiatives Support the dental team with additional administrative tasks as needed to ensure efficient operations Requirements High school diploma or equivalent (required) Additional certification in office administration or a related field is a plus Previous experience in a dental office or medical practice highly preferred Skills & Competencies Excellent verbal and written communication skills Strong organizational skills and attention to detail Proficiency with dental practice management software and basic office tools (e.g., Microsoft Office) Ability to multitask and manage time effectively in a fast-paced environment Customer service-oriented with a friendly and professional demeanor Other Qualifications Knowledge of dental terminology and procedures is a plus Familiarity with dental insurance billing and coding practices Ability to maintain confidentiality and handle sensitive patient information Why Join Elite Dental Group? Supportive, team-oriented work environment Opportunities for growth within a multi-clinic dental organization Structured workflows and consistent scheduling Competitive hourly pay based on experience Fair Opportunity Employer Elite Dental Group is an Equal Opportunity Employer committed to providing fair and equitable consideration for all applicants. We welcome candidates of all backgrounds and do not discriminate based on race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other protected characteristic. We are dedicated to maintaining an inclusive and supportive workplace where everyone has the opportunity to grow and succeed. Job Type: Full-time Pay: $14.81 - $18.00 per hour Benefits: Dental insurance Employee discount Health insurance Opportunities for advancement Paid time off Experience: Dental Front Office : 1 year (Preferred) Ability to Commute: Fountain, CO 80817 (Required) Work Location: In person

Read More