Permanent Dental Receptionist / Front Desk Job in Portsmouth, RI
Job Overview We are seeking a reliable and detail-oriented Dental Receptionist to join our dental team! In this role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-out. Your expertise in dental administrative support, proficiency with electronic health record (EHR) systems, and excellent customer service skills will contribute to delivering exceptional patient care. If you thrive in a fast-paced environment and are passionate about healthcare administration, this opportunity is perfect for you! Duties Greet patients warmly and manage patient intake with professionalism and efficiency Schedule appointments using dental practice management software such as Dentrix or Open Dental ensuring optimal clinic flow Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes Collect payments for services provided Maintain accurate and up-to-date patient records in EMR systems while reviewing documentation for completeness Answer multi-line phone systems with excellent phone etiquette and assist patients with inquiries or appointment rescheduling Manage front desk operations including filing, data entry, and maintaining organized medical records and dental files Support office management tasks such as coordinating care plans, reviewing documentation, and ensuring compliance with HIPAA regulations Requirements Proficiency in computer skills including Microsoft Office Suite (Word, Excel) and typing (10 key typing) Excellent communication skills with a focus on patient service and office etiquette Ability to handle sensitive health information securely in compliance with HIPAA standards Strong organizational skills to manage multiple priorities efficiently in a busy dental environment Prior clinic experience as a Medical Receptionist or Dental Receptionist within a dental clinic or healthcare setting is preferred Prior clinic experience with dental insurance verification is preferred Knowledge of dental terminology, medical coding (ICD-10, CPT), and medical billing procedures Preferred: Familiarity with EMR/EHR systems such as Dentrix, Eaglesoft, eClinicalWorks, or similar platforms **Benefits are for full time employees only (40 hrs per week)** Join us to make a meaningful difference in patientsâ lives while advancing your career in healthcare administration! We are committed to fostering an inclusive workplace where your skills shine and your contributions are valued. All positions are paid roles dedicated to supporting our teamâs success. Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Expected hours: 25 â 40 per week Benefits: 401(k) matching Continuing education credits Free parking Health insurance On-the-job training Paid sick time Paid time off Work Location: In person
