Permanent Dental Receptionist / Front Desk Job in Santa Maria, CA
We are looking for a personable scheduling coordinator for our fast paced dental office to ensure that dental patientsâ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The scheduling coordinatorâs responsibilities include entering patient information onto our data system, answering multiple phone line, addressing patientsâ questions, and arranging referrals to other dental specialists. The successful candidate must be friendly, fast learner and able to multi-task, team player, have superior customer service skills and love kids. To be successful as a scheduling coordinator, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing scheduling coordinator will perform all duties in a manner that ensures the efficient running of the dental practice. Position has room for growth and advancement for the right individual. Scheduling Coordinator Responsibilities: Customer Service; acknowledge, smile, greet and welcome patients into our practice Answer multiple line telephones Scheduling, rescheduling, or canceling appointments as needed Assist parents and patients with completely patient information forms Preparing patientsâ charts and daily schedules Confirm appointments Follow up on no shows/cancellation of appointments. Correctly and comfortably request and process patient co-payments in the patient accounts Check voicemails, email and texts on an ongoing daily basis Maintain a clean and friendly waiting area for patients Scheduling Coordinator Requirements: High school degree, GED or related Bi-lingual (English/Spanish) preferred Experience in a dentist/medical office environment Excellent communication and customer service skills Team player attitude Ability to work full time Monday-Friday anywhere from 7:30 am to 5:30 pm We offer a competitive benefit package: Sick Pay Vacation Pay Medical (including prescriptions) Vision insurance Dental benefit Continuing education and advancement opportunities 401 (k) plan Various bonus incentive programs Scrubs We offer a competitive benefit package: Vacation and Sick Pay Medical (including prescriptions), Vision, dental benefit 401 (k) plan Scrubs Opportunities for advancement
