Dental Assistant/Receptionist - All Dental Solutions - Henrico, VA

Overview Join our dynamic healthcare team as a Dental Assistant/Receptionist, where your energy and organizational skills will make a meaningful difference in patient care and office efficiency. This role combines front desk responsibilities with clinical support, providing an exciting opportunity to engage with patients while ensuring smooth dental practice operations. You will be the friendly face welcoming patients, managing appointments, and supporting dental procedures with precision and professionalism. We are seeking a motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional patient service. Duties Greet patients warmly, verify insurance coverage, and perform insurance verification to facilitate smooth check-in processes Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix, ensuring optimal patient flow Manage multi-line phone systems with professionalism, providing accurate information and courteous assistance to callers Assist dental providers during procedures by preparing treatment rooms, sterilizing instruments, and handing necessary supplies Maintain accurate and detailed dental records, including documentation review for treatment plans, care instructions, and medical histories Handle medical billing tasks such as coding procedures using CPT (Current Procedural Terminology), ICD (International Classification of Diseases) codes including ICD-10/ICD-9, and processing payments via EMR (Electronic Medical Records) systems like Meditech or Athenahealth Support administrative functions including filing, data entry with 10-key typing skills, managing patient files, and ensuring compliance with HIPAA regulations for health information security Qualifications Proven experience in dental office settings or clinics with familiarity in dental terminology and medical coding practices such as ICD coding and CPT coding Strong computer skills including proficiency in EMR systems like Eaglesoft, Dentrix, eClinicalWorks, or similar platforms; experience with Meditech or Athenahealth is a plus Excellent customer service skills with the ability to communicate effectively on the phone and in person; bilingual abilities are highly valued Knowledge of health information management standards including HIPAA compliance and documentation review processes Prior experience in medical administrative support or front desk roles within healthcare environments; clinic experience preferred Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced setting Strong organizational skills with experience managing medical records, insurance verification, appointment scheduling, and billing processes Embark on a rewarding career where your enthusiasm for healthcare meets your dedication to exceptional patient experiences. We value our team members’ contributions by fostering a supportive environment that emphasizes growth, collaboration, and excellence in care delivery. Job Type: Full-time Pay: $17.00 - $22.00 per hour Expected hours: 28 per week Work Location: In person

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