Advanced dental office seeking skilled Dental Receptionist / Front Desk in Beverly Hills, CA

Our dental practice is seeking an exceptional Dental Receptionist / Front Desk to join our team of healthcare professionals.

Our Practice Environment

Our modern facility is equipped with the latest dental technology and designed to create a comfortable atmosphere for both patients and staff. We maintain high standards of infection control and patient privacy while focusing on efficient workflows that allow our team to provide optimal care.

Role Requirements

We are seeking a FULL-TIME, skilled front office administrator for a high-end, state-of-the-art, periodontal/dental implant practice in Beverly Hills.  Experience with dental practice management software (we use Open Dental and Dental Intelligence), Windows, Microsoft Word, scanning, faxing, and Outlook (e-mail) will be necessary.  The applicant must be organized, responsible, trustworthy, punctual, hardworking, accurate, outgoing, well dressed, professional, and have excellent customer relations and communication skills (verbal and written) in person and on the telephone.  Only those with previous dental front office experience and the ability to multi-task need apply; background in dental assisting, dental technology/explanations would be helpful.  Schedule awareness and maximizing productive appointments is critical.  Looking for long-term, serious individual who is committed to the highest quality patient care and the success of the dental practice.

Responsibilities

• Checking in patients and processing their paperwork;
• Answering telephone, greeting/communicating with patients, responding to e-mails;
• Updating patient information with health history forms and inputting data into computer;
• Prepare, file (paper and electronic), process and follow up on insurance claims;
• Confirm/re-schedule patients;
• Check out patients, make their next appointment, process their payment, post treatment and payment into system;
• Prepare treatment plan (in coordination with the Dr.), discuss with patient and make financial arrangements if necessary;
• Create/communicate the value of our services to our patients;
• Follow-up on and schedule outstanding treatment; and
• Send welcome notes/e-mails/texts to patients.