Dental Assistant - Sherman Oaks Dentistry - Sherman Oaks, CA

Job Overview Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you'll play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This energetic position combines clinical support with front desk responsibilities, offering a rewarding opportunity to contribute to a welcoming dental environment. You will be the first point of contact for patients, managing appointments, insurance verification, and medical records while assisting the dental team with clinical tasks. Your enthusiasm and organizational skills will help create a positive experience for every patient while supporting efficient office workflows. Responsibilities Greet patients warmly and manage the front desk, including answering multi-line phone systems with professionalism and courtesy. Schedule appointments and coordinate patient flow using dental practice management software such as Eaglesoft or Dentrix. Verify insurance coverage, process claims, and perform insurance authorization and billing using systems like Epic, Meditech, or Athenahealth. Assist dental clinicians with chairside support, including preparing treatment rooms and handling dental terminology accurately. Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA regulations. Manage patient intake forms, medical history updates, and ensure proper documentation review for treatment plans. Support administrative tasks such as filing, data entry (including 10 key typing), and managing office supplies to keep the clinic organized and efficient. Skills Strong knowledge of dental terminology, medical coding (ICD-9/10, CPT), and health information management systems like Eaglesoft or Dentrix. Experience with EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks; familiarity with EHR (Electronic Health Records) systems is highly desirable. Proficiency in medical billing, insurance verification, HIPAA compliance, and Medicare procedures. Excellent customer service skills with a friendly phone etiquette and ability to handle multi-line phone systems confidently. Bilingual abilities are a plus to effectively communicate with diverse patient populations. Demonstrated clinic experience in a dental or medical office setting with strong clerical and administrative support skills. Computer literacy including Microsoft Office Suite (Word, Excel) and familiarity with dental practice management software like Eaglesoft or Dentrix. Ability to review documentation thoroughly, perform accurate CPT coding, ICD coding (ICD-9/10), and maintain meticulous medical records. Strong organizational skills to manage scheduling, filing, and office management tasks efficiently in a fast-paced environment. Join us to be part of a vibrant healthcare team where your skills make a real difference! We are committed to fostering an inclusive environment that values your expertise in both clinical assistance and administrative excellence—helping us deliver outstanding care while advancing your career in a supportive setting. Pay: $24.00 - $26.00 per hour Expected hours: No more than 38.0 per week Benefits: 401(k) Employee discount Free parking Paid time off Work Location: In person

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