Front Office Concierge — Daniel Dentistry - Daniel Dentistry - Miami Gardens, FL

Compensation: $17–$22 per hour Job Type: Full-time Location: Miami Gardens, FL Daniel Dentistry is expanding and looking for a polished, people-focused Front Office Concierge to join our team. If you’re energized by helping others, enjoy a smooth-running workflow, and can bring warmth into every patient interaction, this role is for you. Who We Are At Daniel Dentistry, we combine advanced dentistry with a hospitality-driven approach. Our office is designed to feel calm, organized, and welcoming. Every detail—from the way patients are greeted to how treatment is explained—matters to us. We’re growing quickly and looking for someone who wants to grow with us. What You’ll Do In this position, you’ll be responsible for the first impression of our practice and the ongoing coordination that keeps the office running smoothly. Your daily responsibilities will include: Welcoming patients as they arrive and creating a warm, professional atmosphere Managing phone calls, messages, and appointment requests Coordinating schedules to keep the day flowing efficiently Providing clear information about services, pricing, and general treatment questions Handling payments and assisting with insurance details (we will train you) Maintaining accurate digital records and updating patient information Supporting administrative workflows such as filing, forms, reminders, and communication logs Working closely with our clinical team to ensure timely transitions between appointments Upholding a service-forward, patient-centered environment What We’re Looking For 2+ years in customer service, hospitality, sales, or a similar role Dental experience is helpful but absolutely not required Bilingual applicants are strongly encouraged (English/Spanish/French/Creole) Confident communicator with a calm, friendly presence Tech-comfortable; familiarity with Eaglesoft is a plus Organized, reliable, and able to multitask without losing accuracy Someone who enjoys creating smooth systems and great guest experiences Professional appearance and positive attitude Why You’ll Love Working Here Supportive team that values kindness, communication, and growth A role where your personality and professionalism truly matter Opportunities to grow with a rapidly evolving dental brand Training provided to help you succeed and feel confident Benefits include: 401(k) with employer match Dental benefits Paid training Paid sick time On-the-job skill development Daniel Dentistry is proud to be an inclusive workplace. We welcome applicants of all backgrounds and experiences. Job Type: Full-time Pay: $17.00 - $22.00 per hour Benefits: 401(k) matching Dental insurance Employee discount Flexible schedule Paid time off Referral program Retirement plan Work Location: In person

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