Dental Front Office Supervisor/Dental Insurance Coordinator - iHeartSmiles Pediatric Dentistry + Orthodontics - Lithia, FL

Our established pediatric/orthodontic dental practice is looking for an experienced, friendly front desk supervisor with insurance, billing and managerial experience. We are a growing, boutique practice and provide superior dental services for our patients and maintain outstanding professional relationships with our referring offices. This position is Monday-Thursday, 8AM-5PM and Friday, 8AM-12PM. The ideal candidate has excellent customer service skills, is trustworthy, polite and dependable. Our Company: Dr. Dana and our team here are iHeartSmiles are all about having fun and making each visit for our patients one they will love! We strive to make a positive difference in the lives of our patients and our employees. We believe in continuous improvement by providing continuing education seminars and regular in-office meetings. We have a state-of-the-art facility with digital x-rays and imaging. Job Description: This position requires close attention to detail, ability to multi-task, and a positive attitude! We take pride in providing excellent customer service to all patients. Key Responsibilities: Oversee the daily operations of the front office, including patient scheduling, check-in, and check-out. Greet and assist patients of all ages in a warm and welcoming manner. Manage appointment scheduling to optimize patient flow for both Orthodontics and Pediatric Dentistry. Ensure accuracy in patient records and billing for both departments. Handle insurance claims and billing inquiries for both Orthodontics and Pediatric Dentistry. Coordinate with clinical team to ensure efficient patient care in both areas. Train and supervise front office team to support both Orthodontics and Pediatric Dentistry. Resolve patient concerns and inquiries promptly, addressing the needs of all patients. Maintain a clean and organized front office area. Assist with financial and administrative tasks as needed. Qualifications: Proven experience in a similar role in a dental or orthodontic and pediatric dental practice. Strong leadership and organizational skills. Excellent communication and customer service skills for patients of all ages. Proficiency in dental or orthodontic and pediatric dental practice management software (e.g., Eaglesoft). Knowledge of insurance billing and claims processing for both Orthodontics and Pediatric Dentistry. Attention to detail and accuracy. Ability to work effectively in a fast-paced environment. Positive and professional attitude. What We Offer: Competitive compensation and benefits package. Opportunities for professional development and growth in both Orthodontics and Pediatric Dentistry. A supportive and collaborative team environment. The chance to make a positive impact on the oral health of patients of all ages. Our Location: We are near Tampa, Orlando, countless beaches, theme parks, and other natural attractions. On your days away from work, there are plenty of activities to enjoy. Why Apply? Friendly work environment Opportunities for position advancement Competitive pay Benefits available We look forward to hearing from you! Job Type: Full-time Pay: From $23.00 per hour Expected hours: 36 per week Benefits: Employee discount Paid time off Parental leave Experience: Dental Insurance/Dental front office leadership: 5 years (Required) Ability to Commute: Lithia, FL 33547 (Required) Work Location: In person

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