Permanent Dental Receptionist / Front Desk Job in Wheaton, IL
About Our Practice We are a modern, fee-for-service dental practice committed to delivering comprehensive, high-quality dentistry without compromising care for insurance limitations. Our team prioritizes an exceptional patient experience, clear communication, and treatment planned to the highest clinical standards. Position Overview We are seeking a knowledgeable and detail-oriented Front Desk Receptionist with a strong background in dental insurance coordination. The ideal candidate is confident handling insurance processes while supporting a patient-first philosophy and ensuring smooth front office operations. Key Responsibilities Verify dental insurance benefits and communicate coverage clearly to patients Prepare and present pre-treatment estimates Submit insurance claims accurately and in a timely manner Review and interpret Explanation of Benefits (EOBs) Track and follow up on outstanding insurance claims Enter insurance payments and patient balances correctly Collect patient payments and explain financial arrangements Maintain accurate patient records and documentation Greet patients warmly and support an elevated, concierge-level experience Collaborate with the clinical team to ensure seamless patient care Qualifications Previous experience in a dental front office role required Strong working knowledge of dental insurance processes and terminology Experience with claims submission, EOB review, and payment posting Excellent organizational and communication skills Detail-oriented, proactive, and dependable Ability to confidently discuss finances while advocating for quality care Experience with dentrix preferred What We Offer A supportive, team-oriented work environment A practice culture focused on excellence, integrity, and patient education Consistent part-time schedule (Monday, Tuesday, Thursday) Opportunity to work in a practice that values quality over insurance volume If you take pride in creating outstanding patient experiences and have a strong foundation in dental insurance coordination, we would love to hear from you. Job Type: Part-time Pay: $20.00 - $26.00 per hour Expected hours: 20 â 24 per week Benefits: 401(k) matching Dental insurance Employee discount Paid time off Experience: dental insurance coordination: 3 years (Required) Ability to Commute: Wheaton, IL 60187 (Required) Work Location: In person
