Dental Front Desk - Zunaira Khan DMD PLLC - New York, NY

We are a small, patient-focused dental practice led by an exceptionally caring dentist, and we are seeking an experienced Front Desk professional to manage and oversee front office operations in a high-quality, patient-centered environment. This role is ideal for someone who takes ownership of the front desk, enjoys building long-term patient relationships, and is confident managing scheduling, insurance, and treatment coordination. We are looking for a reliable team player who is motivated to grow with a new practice and help take it to the next level. Responsibilities: Manage the daily schedule with a focus on efficiency and patient care Proactively manage patient cancellations and maintain a full, productive schedule Greet patients warmly and provide consistently excellent customer service Answer phones professionally and handle scheduling changes and inquiries Present treatment plans, fees, and insurance benefits clearly and confidently Batch insurance claims Verify insurance benefits and eligibility Track and follow up on pre-authorizations Calculate patient copays and out-of-pocket estimates based on insurance plans Follow established scripts and workflows for patient communication Requirements: 3–10+ years of dental front office experience Strong working knowledge of dental insurance (verifications, claims, denials, CDT codes) Experience with Dentrix required Experience with treatment planning Comfortable working in a small, close-knit office environment Professional demeanor with strong communication and organizational skills Positive attitude, team-player mentality, and reliability Detail-oriented and patient-focused Schedule: Monday–Thursday (specific hours to be discussed) Pay & Benefits: $24–$36 per hour, depending on experience Paid time off (sick, vacation, holidays) Profit sharing If you are organized, experienced, and passionate about front-office excellence and patient communication, we would love to hear from you. Job Type: Full-time Pay: $24.73 - $29.78 per hour Expected hours: 32 – 36 per week Benefits: Employee discount Paid sick time Paid time off Work Location: In person

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