Pediatric Dental Office - Front Desk / Insurance Coordinator - Franklin Children’s Dentistry - Franklin, TN

Franklin Children’s Dentistry is a boutique pediatric dental office in Franklin, TN. We are looking for a fun, friendly, and hardworking team member to join our practice! We are currently seeking a full-time front desk team member, but would be open to a part-time position. Experience is required. Dental assistants that are cross trained for front desk are encouraged to apply! Duties and Responsibilities: maintain patient records and ensure they are accurate and up-to-date provide insurance preauthorizations, verification of benefits, etc. answer phone calls and online patient inquiries schedule appointments and maintain the daily schedule greet patients check patients out and collect payments set up treatment plans and payment plans scan insurance EOBs (do not need to input insurance payments as we work with an outside company) follow up on balances and send invoices If cross trained as a dental assistant, you may be asked to help with clinical duties as needed, which include: Set up and break down of dental operatories Sterilize and prepare dental instruments and equipment Perform coronal polishing, take radiographs, and apply sealants Assist Dr. Robyn with restorative procedures Communicate effectively with parents and children to ensure they feel comfortable and informed during their visit Educate parents and children on proper oral hygiene techniques and post-operative care Requirements: High school diploma or equivalent Preferably a minimum of 1-2 years of experience in a dental office setting Proficient in dental terminology and procedures Strong communication and customer service skills Ability to multitask and work efficiently Preferred but not required: Licensed dental assistant with valid certifications in coronal polishing, radiographs, and sealants Benefits: Competitive compensation based on experience Paid Time Off (PTO) Schedule: Office hours are Monday-Thursday from 8:30 AM to 4:30 PM (new hours starting in August 2026: 8:30 AM to 4:00 PM) Summer hours run from June to August and are from 8:30 AM to 3:30 PM Our ideal candidate is patient, kind, polite, professional, and contributes to a positive office culture. If you think you would be a great fit for our office, please send your resume to dr.robyn@franklinchildrensdentistry.com. Franklin Children’s Dentistry is located at 5000 Longpoint Way, Suite 500, Franklin, TN 37064. For more information about Franklin Children’s Dentistry or Dr. Robyn Hofelich, check out our website, Instagram, or Facebook! www.franklinchildrensdentistry.com @franklinchildrensdentistry Job Types: Full-time, Part-time Pay: $20.00 - $26.00 per hour Benefits: Paid time off Application Question(s): Do you have experience verifying dental insurance? How many years of experience do you have working in a dental office? License/Certification: Dental Assisting License (Preferred) Ability to Commute: Franklin, TN 37064 (Required) Work Location: In person

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