Dental Assistant/Receptionist - Warner Parks Family Dental - Nashville, TN

*Pay varies based on experience, qualifications, and amount of scheduled hours. Warner Parks Family Dental is a private, family-owned office by Dr. Bob Wilson. We have one hygienist, one front office coordinator, and one assistant/receptionist who is relocating. We are a fee-for-service office with an amazingly kind and appreciative patient population. We have a full 5-star rating on Google. We all take pride in the work that we do and our number one priority is being sure that we are providing the best care to our patients as possible. We truly care about our patients and enjoy getting to know them and providing for them as if they were our own family. We started this practice 3.5 years ago and it has grown and continues to grow! At this point in time, hours of our new assistant/receptionist are negotiable, but need to be adhered to once those hours are determined. We do a rotating schedule, Monday - Thursday and a Tuesday - Friday which gives us a FOUR DAY WEEKEND every other weekend. We see patients 8am-5pm, although we try to schedule patients 9am-4pm. We are hoping to hire as soon as possible, but can be flexible. We are hoping to have someone that can be the friendly face of the practice who patients are happy to see when they come in, call, or when Dr. Wilson is assisted by them. You will work closely with our insurance coordinator and dentist. This vital role combines clinical support with front desk responsibilities, ensuring patients receive exceptional care and service from the moment they walk through the door. If you possess excellent communication skills, are hardworking, a team player, and have a passion for helping others, this opportunity is perfect for you! We are committed to providing a position that values your skills and dedication, and fosters a positive work environment where your contributions make a real difference. Greet patients warmly, verify insurance coverage, and schedule appointments using dental practice management software such as Eaglesoft. Assist the dentist during procedures by preparing instruments, sterilizing equipment, and maintaining a clean clinical environment. Manage patient records accurately ensuring compliance with HIPAA regulations. Insurance verification to facilitate smooth reimbursement processes. Review documentation for accuracy and completeness, including care plans and medical histories, ensuring all records are up-to-date. Answer multi-line phone systems professionally with excellent phone etiquette; schedule appointments and respond to patient inquiries promptly. Perform administrative duties such as filing medical records, managing office supplies, and maintaining organized patient files. Support clinic operations by coordinating intake procedures and assisting with medical administrative support tasks as needed. Write thank you notes to new patients. Assist with office cleanliness. Vacuuming, mopping, dusting, general office cleanliness. Maintaining office equipment, changing traps, organizing dental supplies. Testing and cleaning of autoclave and record keeping. Communicating with specialists offices and helping patients make those appointments. Tracking how patients were referred to our office. Being conversational with patients. Excellent computer skills including proficiency in Microsoft Office Suite. Strong organizational skills with experience in office management, filing systems, and clerical support. Dependable and punctual. Exceptional customer service skills combined with professional phone etiquette and a friendly demeanor. Productive work ethic. Will enjoy, relate to, and build rapport with our patient base. Previous dental office experience or clinic experience is preferred; familiarity with dental terminology is a plus. Although these are not requirements. Organized and enjoys organizing. Good memory for consistent follow-through Critical thinking: connects systems, can prioritize tasks, project needs of others Works at work; no cell phone use while at work. Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and data entry. Will "cross-train" sufficiently: front to back office / back to front office Comfortable with “the mouth:” likes biology/anatomy; not squeamish Excellent communication skills - Verbal and written. Positive outlook Outgoing Designed for lifestyle balance! Our unique benefit package includes: Schedule offers an AWESOME 4-day work week. No nights, no weekends! Medical insurance opportunity through the Tennessee Dental Association Paid holidays and vacation time Professional attire Fabulous dental benefits for you and immediate family members Many intangibles… Everyday, we leave work knowing the positive impact we made in the lives of others. Applying is easy! You have two options: If you want to STAND OUT in our inbox and be amongst the resumes we see first (and give priority), send your resume and cover letter directly to Dr. Wilson. His email address is written below to avoid spam grabbers. wpfdcareer at GMAIL dot com Apply through Indeed. If your resume is selected to continue, Dr. Wilson will send you a message with instructions. To keep our efforts streamlined and efficient, please do not contact Dr. Wilson’s office directly (i.e. walking-in, calling, email, or fax). Only contact us vis the email above. Please check your email and watch your security settings! Qualifying candidates will first be contacted by email with additional information about the position. Thank you for your interest! Job Type: Full-time Pay: $18.00 - $27.00 per hour Expected hours: 28 – 36 per week Benefits: Employee discount Health insurance On-the-job training Opportunities for advancement Paid time off Uniform allowance Work Location: In person

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