Dental Receptionist - Mendon Dental Associates - Cumberland, RI

Schedule: Monday-Thursday, 7:30 AM - 5:00 PM Availability: Immediate Compensation: Pay discussed at interview based on experience About Us We are a busy general dentistry practice with a friendly, patient-focused environment. We pride ourselves on thoughtful communication, attention to detail, and genuinely caring for our patients. The Dental Receptionist at the check-out desk plays a key role in ensuring a smooth and positive patient experience. Duties Provide exceptional customer service via telephone, email, and in person Check-out patients, Check-in on occasion Manage schedule, call lists, cancellations and confirmations using Curve Hero Verify insurance coverage and benefits Communicate treatment and financial information clearly Collect, post, and process co-payments at time of service and by mail Maintain accurate patient records, treatment plans, and financial accounts including documentation review for treatment plans and insurance claims Assist with administrative support tasks; balance day sheet, insurance payments, submit claims, follow up on unpaid claims, etc. Requirements Proven experience as a dental front desk/receptionist Strong knowledge of dental terminology, coding, and insurance verification processes Experience with cloud based practice management software or similar dental platforms Ability to handle patient information securely in accordance with HIPAA standards Strong computer, organizational and problem-solving skills Ability to perform basic mathematical calculations Ability to sit for extended periods of time Reliable, punctual, and professional Join us in making a difference by providing outstanding administrative support that enhances patient experiences! Job Type: Full-time Pay: $25.00 - $35.00 per hour Expected hours: 34 per week Benefits: 401(k) 401(k) matching Bereavement leave Continuing education credits Employee discount Free parking Paid time off Experience: Dental receptionist: 2 years (Preferred) Work Location: In person

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