Permanent Dental Receptionist / Front Desk Job in Belmont, MA
Job Overview We are seeking a dedicated and organized Dental Assistant/Receptionist to join our healthcare team. This role combines front desk administrative support with clinical assistance, ensuring smooth daily operations within our dental practice. The ideal candidate will possess strong communication skills, proficiency in dental and medical terminology, and experience with various Electronic Health Record (EHR) systems. Bilingual abilities are a plus to effectively serve diverse patient populations. This position offers an excellent opportunity to contribute to patient care while developing your skills in a professional dental environment. Responsibilities Greet patients warmly and manage patient check-in and check-out processes efficiently Schedule appointments, confirm patient visits, and handle rescheduling as needed Verify insurance coverage, perform insurance verification, and process claims using systems such as Dentrix Ascend. Collect payments Assist the dental team during procedures by preparing instruments and ensuring sterilization protocols are followed Manage multi-line phone systems with professional phone etiquette and handle patient inquiries promptly Ensure compliance with HIPAA regulations by safeguarding patient information and managing health information securely Perform administrative duties such as filing, data entry (including 10 key typing), and managing office supplies Support clinic operations by assisting with intake procedures, medical records management, and appointment scheduling Experience Prior experience in a dental office setting is highly preferred, including familiarity with dental terminology and clinic workflows Proficiency in dental practice management software such as Dentrix Ascend. Strong computer skills including Microsoft Office Suite (Word, Excel) are required Excellent customer service skills with the ability to communicate effectively in person and over the phone Bilingual abilities are a plus to enhance patient interactions in diverse communities Previous clinic experience or hospital background will be considered an asset This position provides an opportunity to work in a professional environment dedicated to delivering quality dental care while supporting efficient office operations. We value team members who are detail-oriented, compassionate, and committed to maintaining high standards of patient service. Pay: $25.00 - $29.00 per hour Work Location: In person
