Dental Assistant/Receptionist - Dove Dental Associates - Mount Vernon, NY

Job Overview We are seeking a dedicated and detail-oriented Dental Assistant and Receptionist to join our busy dental practice. The roles combine front desk administrative support with clinical assistance, ensuring smooth operations and excellent patient care. The ideal candidate will possess strong communication skills, proficiency with dental terminology and treatments and a solid understanding of healthcare documentation and procedures. Positions offer an opportunity to work in a professional environment committed to quality service and patient satisfaction. Receptionist Duties Greet patients warmly and manage the front desk, including multi-line phone systems and scheduling appointments using dental practice management software. We use Softdent. Verify insurance coverage, perform insurance verification, and handle medical billing and collections using EMR systems. Collect patient information, review documentation, and ensure accurate data entry into Electronic Health Records (EHR) systems. Maintain accurate medical records, including documentation review for compliance with HIPAA regulation Manage appointment scheduling efficiently to optimize clinic workflow Ensure compliance with health information management standards and clinic policies Dental Assistant Duties Assist with clinical procedures by preparing treatment rooms, sterilizing instruments, and assisting the dentist during procedures. Perform administrative tasks such as filing, data entry, managing patient records, and handling correspondence Be privy on dental codes Educate patients on care plans and post-treatment instructions while providing excellent customer service Experience Prior experience in a dental office setting is highly preferred, especially with dental terminology and clinic experience Proficiency with dental practice management software such as Eaglesoft or Dentrix is advantageous. We use Softdent Knowledge of billing, coding , insurance verification, and healthcare documentation review is required Strong computer skills including navigating insurance websites and familiarity with multi-line phone systems and typing skills (10 key typing) are necessary Excellent patient service skills coupled with professional phone etiquette and office management experience are vital for success in this role Positions are integral to maintaining efficient clinic operations while delivering compassionate patient care. We seek motivated individuals eager to contribute their skills in a dynamic healthcare environment. Job Type: Full-time Pay: $20.00 - $30.00 per hour Expected hours: 32 – 45 per week Work Location: In person

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