Dental Front Desk / Dental Assistant - The Norterra dentist - Phoenix, AZ

Benefits: Bonus based on performance Competitive salary Dental insurance About Our Dental Office We are a friendly, patient-focused dental office committed to providing high-quality care in a welcoming environment. Our team values professionalism, teamwork, honesty, and reliability. We are currently looking for a motivated Front Desk / Dental Administrative Assistant who enjoys working with patients and being an essential part of a growing dental practice. Job Summary The Front Desk / Dental Administrative Assistant will be the first point of contact for our patients and play a key role in the daily operations of the office. This position combines front desk responsibilities with back office support , including patient care coordination and clinical assistance when needed. The ideal candidate is dependable, organized, personable, and has previous dental office experience . Key Responsibilities Front Desk & Patient Care Answer incoming phone calls promptly and professionally Schedule, confirm, and manage dental appointments Greet patients and ensure a positive patient experience Follow up with patients regarding appointments, treatment plans, and recalls Verify basic patient information and assist with administrative paperwork Administrative Duties Assist with general office administrative tasks Maintain accurate patient records and documentation Support daily office workflow and team coordination Back Office Support Seat patients and prepare them for treatment Assist with sterilization and operatory setup Help create and update treatment plans Occasionally present treatment plans to patients and answer basic questions Support the clinical team as needed to ensure smooth patient flow Qualifications & Skills Previous dental office experience required or strongly preferred Knowledge of dental terminology and procedures Strong communication and customer service skills Comfortable answering phones and scheduling appointments Organized, detail-oriented, and able to multitask Reliable, honest, and professional Team player with a positive attitude Experience with dental software (e.g., Dentrix, Eaglesoft, Open Dental) is a plus What We’re Looking For Someone dependable who shows up on time and takes pride in their work A friendly, calm personality who puts patients at ease Willingness to help both front and back office when needed Someone interested in growing with the practice long-term Benefits Competitive pay Supportive and friendly work environment Opportunities for growth and training Paid time off / holidays (if applicable) Employee dental benefits (if applicable)

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