Dental Front Office Coordinator - Best Smiles Chester - Chester, VA

At Best Smiles Family Dentistry , we bring all dental specialties under one roof to deliver the highest level of care and convenience to our patients. We are currently looking for a skilled and enthusiastic Patient Care Coordinator to join our patient-focused team. This role is perfect for someone with dental front office experience who enjoys helping patients both at the front desk and behind the scenes with their financial coordination. Our Vision We are committed to creating a unique dental experience built around patient comfort, strong relationships, modern technology , and comprehensive in-house care — all while fostering personal and professional growth for our team members. Our Culture We work hard and play hard. At Best Smiles Family Dentistry, we celebrate achievements, support each other , and share our individual strengths to create a joyful, productive, and professional workplace. What You’ll Do Patient Care Coordination: Welcome and check in/out patients with a friendly, professional demeanor Manage and audit daily appointment schedules Verify insurance eligibility and benefits Present and review treatment plans with patients Follow phone and front desk protocols Complete daily opening and closing procedures Accounts Receivable & Billing: Submit and track insurance claims and appeals Handle insurance attachments and documentation Reconcile accounts and manage unapplied payments Post payments, adjustments, and credits Follow up on outstanding claims and unpaid patient balances Monitor AR aging reports and maintain accurate financial records Assist with collections, reporting, and monthly financial close Process patient payments and prepare bank deposits You’re a Great Fit If You Have: 1+ year of dental front office and billing experience (required) Experience with dental billing, insurance verification, and collections Open Dental experience preferred Strong communication and customer service skills Detail-oriented mindset and ability to multitask in a busy setting Proficiency in Windows, Word, and Excel A positive attitude, a sense of urgency, and a collaborative spirit Join our team as a Dental Front Office Coordinator where your enthusiasm and expertise will help us deliver exceptional care! We value energetic individuals who thrive on organization, communication, and creating positive experiences for our patients. This is more than just an office job — it’s an opportunity to be part of a caring community dedicated to improving lives through excellent dental care. Pay: $17.00 - $20.00 per hour Benefits: Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

Read More