Reception/Front Office - Dental - Mayo Dental - Valencia, CA

Company Overview Mayo Dental is committed to providing exceptional dental care through a team of highly trained professionals and the latest dental technology. Our practice emphasizes personalized, friendly, and professional service in a comfortable environment, serving patients in the Santa Clarita area. Job Overview We are seeking a dedicated and detail-oriented Reception/Front Office - Dental professional to join our team. This role is vital in ensuring smooth daily operations, delivering excellent patient service, and managing administrative functions within our dental practice. The ideal candidate will possess strong organizational skills, excellent communication abilities, and experience with dental office systems. Duties Greet patients warmly and professionally, ensuring a positive first impression. Manage patient check-in and check-out processes efficiently using dental practice management software such as Eaglesoft or Dentrix. Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification procedures. Schedule appointments accurately while managing multiple-line phone systems with professionalism and courtesy. Collect payments and perform medical billing tasks, including coding with CPT, ICD-9, and ICD-10 codes for procedures and diagnoses. Maintain accurate and organized medical records in electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks. Review documentation for completeness and accuracy, ensuring compliance with HIPAA regulations and health information management standards. Assist with administrative support duties including filing, data entry, and managing correspondence to facilitate clinic operations. Skills Proven experience in medical or dental office administration with familiarity in clinic workflows. Strong knowledge of EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix. Excellent computer skills including Microsoft Office suite; typing speed of at least 10 key digits per minute. Exceptional patient service skills combined with professional phone etiquette and multi-line phone system handling. Bilingual abilities are highly desirable to serve diverse patient populations effectively. Knowledge of dental terminology and clinic experience preferred to enhance communication within the team. Join our team to deliver outstanding patient care while supporting the efficient operation of our dental practice! Pay: $24.60 - $29.63 per hour Work Location: In person

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