Princess Dental Staffing
Dental Assistant/Receptionist - Berkshire Prosthetic & Restorative Dentistry, PC - Pittsfield, MA
Permanent Dental Receptionist / Front Desk Job in Pittsfield, MA

Berkshire Prosthetic & Restorative Dentistry (Office of Dr. Mamolito and Dr. Mohr) seeking a motivated dental professional to join our team. Weâre looking for a Dental Assistant whoâs comfortable with Front Desk coverage to join our growing practice in Pittsfield! Position Details: Approximately 28-32 hours per week (4 days) Primarily based in Pittsfield, with occasional coverage in Williamstown Combination of chairside assisting and front desk responsibilities Requirements: Massachusetts Dental Assistant license required CDA preferred Friendly, dependable, and comfortable in a patient centered environment knowledgeable of insurance helpful Competitive Salary commesurate on experience, PTO, 401(k), friendly work environment Email resume to jodi@bprdentistry.com or text 413-841-9527 Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you'll be the friendly face and efficient organizer that keeps our dental practice running smoothly! In this vital role, you'll combine clinical support with front desk responsibilities to deliver exceptional patient care and seamless administrative operations. Your energy, attention to detail, and passion for healthcare will help create a welcoming environment for every patient who walks through our doors. This paid position offers an exciting opportunity to grow your skills in a fast-paced, patient-centered setting while making a positive impact on people's oral health and overall well-being. Greet patients warmly, verify insurance coverage, and schedule appointments using advanced dental practice management software such Curve Hero Assist the dental team during procedures by preparing instruments, taking digital X-rays, and ensuring patient comfort throughout treatment. Manage patient records accurately within Electronic Health Record (EHR) systems in Curve, ensuring compliance with HIPAA regulations. Perform administrative duties including answering multi-line phone systems with professional phone etiquette, managing appointment calendars, and handling patient check-in/check-out processes. Verify insurance benefits, process claims efficiently, and follow up on outstanding payments using medical billing and coding knowledge including CPT, ICD-10/ICD-9 codes, and Medicare guidelines. Maintain organized medical records and ensure proper documentation review for accuracy and completeness. Support office management tasks such as filing, data entry (including 10-key typing), and managing medical records to uphold health information management standards. Proven experience in a dental clinic or medical office environment with strong knowledge of dental terminology and medical coding practices. Familiarity with EMR/EHR systems such as Eaglesoft, Dentrix, Curve or Athenahealth; experience with Meditech or Epic is highly desirable. Knowledge of HIPAA regulations, ICD coding (ICD-10/ICD-9), CPT coding, and Medicare policies to ensure compliant documentation and billing processes. Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and clinic management software; ability to handle multi-line phone systems efficiently. Strong organizational skills with attention to detail in documentation review and medical administrative support tasks. Bilingual abilities are a plus to serve diverse patient populations effectively. Previous dental office experience or healthcare clinic experience is preferred; candidates should demonstrate excellent patient service skills and office management capabilities. Ability to handle insurance verification processes accurately while maintaining professional phone etiquette and customer service standards. Join us in delivering top-tier dental care while advancing your career in a supportive environment that values your contributions! Job Types: Full-time, Part-time Pay: $25.00 - $29.00 per hour Expected hours: 28 â 32 per week Benefits: 401(k) 401(k) 2% match 401(k) matching Employee discount Free parking Paid time off Work Location: In person
