Dental Treatment Coordinator/Front Desk - Berrey Family Dentistry - Miami, FL

Overview Join our dynamic Dental team as a Treatment Coordinator, a vital role dedicated to enhancing patient care and streamlining clinical operations. In this energetic position, you will serve as the primary liaison between patients and providers, ensuring smooth communication, accurate documentation, and efficient scheduling. Your proactive approach will help foster a welcoming environment while supporting the clinical team with administrative excellence. This paid position offers an exciting opportunity to develop your skills in and patient service within a fast-paced, growth-oriented setting. Responsibilities Act as the first point of contact for patients, providing exceptional customer service via phone and in person, demonstrating professional phone etiquette and multi-line phone system operation. Schedule appointments, coordinate care plans, and manage patient intake processes using Dentrix Ascend. Verify insurance coverage and perform insurance verification procedures including Medicare and HIPAA compliance to ensure accurate billing and reimbursement. Treatment Planning and educating the patients with the procedures the Dentist recommend. Skills Strong knowledge of dental procedures and dental insurances. (PPO and Medicare Plans) Proficiency in Dentrix Ascend. Excellent communication skills with the ability to provide clear instructions and compassionate patient service; bilingual abilities are a plus. Demonstrated experience in office management tasks such as insurance verification, appointment scheduling, and front desk operations. Computer literacy including Microsoft Office Suite (Word, Excel), multi-line phone systems, typing skills (including 10 key). Ability to handle great customer service while maintaining professionalism in a fast-paced healthcare environment. Previous dental office experience is advantageous; strong organizational skills combined with attention to detail are essential for success in this role. Embark on a rewarding career where your dedication directly impacts patient experiences! We’re looking for motivated individuals eager to grow their expertise in healthcare administration while providing exceptional support to our clinical teams. Join us today to be part of a vibrant environment committed to excellence in patient care! Pay: From $25.00 per hour Expected hours: 40.0 per week Work Location: In person

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