New Patient Coordinator – Dental Office - Chapel Hill Family & Cosmetic Dentistry - Chapel Hill, NC

New Patient Coordinator – Dental Office Chapel Hill Family & Cosmetic Dentistry – Chapel Hill, NC Chapel Hill Family & Cosmetic Dentistry is a relationship-driven, fee-for-service dental practice seeking a warm, organized, and highly personable Patient Concierge & Administrative Coordinator to join our team. This role is the first point of contact for many of our patients, and we are looking for someone who enjoys building relationships, creating a welcoming environment, and helping guide new patients into our practice. Our office focuses on comprehensive care and exceptional patient experiences. The right person will bring professionalism, empathy, and strong communication skills to the front desk while helping ensure a smooth and organized patient flow. Primary Responsibilities Serve as the first point of contact for new patient inquiries Nurture and follow up with new patient leads Answer phones and provide a warm, professional first impression Coordinate new patient scheduling and assist with appointment management Check patients in and out efficiently while maintaining a positive experience Communicate clearly with patients regarding appointments and next steps Support the administrative team in maintaining smooth daily office operations What We’re Looking For Strong interpersonal and communication skills A natural ability to make people feel comfortable and welcomed Organized and detail-oriented Comfortable managing multiple tasks in a fast-paced environment Customer service, hospitality, or dental experience preferred Positive, team-oriented attitude Our Practice We are a collaborative, patient-focused team that values professionalism, kindness, and a positive work environment. Many of our patients have been with us for years, and we strive to maintain a practice culture built on trust and relationships. Schedule Monday–Thursday Early morning start with patients finishing by late afternoon. Compensation & Benefits Competitive hourly compensation (approximately $25–$30/hour depending on experience) Bonus plan based on practice performance Health insurance Paid time off Uniform allowance Support for continuing education To Apply Please submit your resume along with a brief note about why this role interests you. We look forward to meeting candidates who are passionate about patient experience and building meaningful relationships. Pay: $25.00 - $30.00 per hour Expected hours: 36.0 per week Benefits: Dental insurance Disability insurance Health insurance Paid time off Retirement plan Vision insurance Experience: Dental assisting: 1 year (Preferred) Dental receptionist: 1 year (Preferred) Dental office: 1 year (Required) Work Location: In person

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