Dental Front Desk / Treatment Coordinator - Ideal Dental Inc. - New Port Richey, FL

Job description Duties and Responsibilities Exercise excellent customer service while interacting with patients both over the phone and in person. Check in all patients and complete patient registration under the direction of the Office Manager. Schedule patient appointments within operational standards. Confirm patient appointments two (2) business days prior to the patients’ appointments. Complete insurance verifications two (2) business days prior to all (general and specialty) patients’ visits to determine coverage and benefit limits and link insurance in Open Dental, as directed by office manager and/or ortho supervisor. Ensure pre-authorizations are received prior to appointments, if required. Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the general dentist or specialist has submitted. Participate in morning huddle, chart review and all routine office meetings as necessary. Participate in monthly checklist activities as assigned. Keep front desk area clean and neat. All other duties and responsibilities as assigned. Qualifications Knowledge, Skills, and Abilities Basic clerical and administrative skills. Excellent customer service skills with professional and courteous phone etiquette. Basic knowledge of insurance and dental terminology preferred. Working knowledge of Internet Explorer and Microsoft Word required; knowledge of Microsoft Excel preferred. Experience with dental software such as Open Dental preferred. Strong organizational skills with the ability to multi-task. Qualifications (Experience, Education, Licensure, Certification) Previous insurance and/or dental office experience preferred. Previous experience with dental experience or other specialty practices preferred. Job Type: Full-time Benefits: Health, vision, and life insurance Holiday and Paid time off Referral program and bonus pay opportunities A supportive, patient-focused team environment Schedule: Full-time Monday to Friday Supplemental pay types: Bonus pay Experience: Dental receptionist: 3 year (Preferred) Work Location: One location Job Type: Full-time Pay: $17.00 - $20.00 per hour Benefits: Flexible schedule Health insurance Life insurance Paid time off Referral program Vision insurance Schedule: 8 hour shift Monday to Friday No weekends Experience: Dental: 1 year (Preferred) Language: English (Required) Spanish (Preferred) Ability to Commute: New Port Richey, FL 34653 (Required) Work Location: In person

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