Dental Front Desk - The Dental Office of Stephen H. Loftis, DDS - Ocala, FL

Overview Join our amazing team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors alike. In this vital role, you will manage patient interactions, coordinate appointments, work with insurance, and ensure smooth office operations. Your positive attitude and attention to detail will contribute to delivering exceptional patient service and maintaining efficient office workflows. We are seeking a motivated individual who thrives in a fast-paced environment and is passionate about providing outstanding administrative support within a dental setting. Duties Greet patients warmly, verify patient information, and assist with check-in and check-out procedures Schedule, reschedule, and confirm appointments while managing the office's calendar efficiently Verify insurance coverage, process payments, and handle dental collections with accuracy and professionalism Maintain patient records Review documentation for completeness and accuracy; ensure compliance with HIPAA regulations and other health information management standards Answer multi-line phone systems promptly with excellent phone etiquette; direct calls appropriately and handle inquiries effectively Assist with insurance verification, billing procedures, and coding tasks Skills Proven experience in a dental office environment with strong clerical and administrative skills Familiarity with dental terminology and insurance processes Excellent computer skills Strong organizational skills with the ability to handle multiple tasks such as appointment scheduling, filing, documentation review, and medical records management Exceptional customer service skills paired with professional phone etiquette and a friendly demeanor Experience with office management tasks such as filing, data entry, and handling multi-line phone systems Join us to make a meaningful difference in patients’ lives by ensuring our dental practice runs smoothly! We value energetic team players who are committed to delivering top-tier patient service while maintaining meticulous administrative standards. This paid position offers an exciting opportunity to grow your career in a supportive environment dedicated to excellence in healthcare. Benefits: Employee discount Health insurance Paid time off Work Location: In person

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