Princess Dental Staffing
Dental Front Desk / Patient Coordinator (2+ Years Dental Experience Required) - DENTA CARE - Pearland, TX
Permanent Dental Receptionist / Front Desk Job in Pearland, TX

Please apply only if you have at least 2 years of front desk experience in a dental office. We are seeking an experienced and highly organized Dental Front Desk / Patient Coordinator to serve as the welcoming face of our practice and support daily front office operations. This role is essential in delivering an excellent patient experience while maintaining efficient scheduling, communication, and administrative workflows. The ideal candidate has recent dental front desk experience , strong communication skills, and the ability to manage patient scheduling, insurance coordination, and front office responsibilities in a busy dental practice. Candidates will complete a practical Open Dental assessment prior to hiring to verify experience with dental scheduling, insurance verification, and patient communication. Responsibilities: Patient Experience Greet patients warmly and maintain a professional, welcoming environment Manage patient check-in and check-out processes Ensure patient information and documentation are accurate and complete Communicate appointment details, policies, and next steps clearly with patients Scheduling & Phone Management Manage multi-line phone systems with professional phone etiquette Schedule and confirm appointments while optimizing doctor and hygiene schedules Handle cancellations, rescheduling, and emergency appointments Contact patients for confirmations, follow-ups, and schedule openings Administrative Support Maintain accurate patient records within practice management software Organized individual who takes pride in maintaining an efficient front office Manage patient correspondence including emails and messages Keep the front desk area organized and professional Coordinate communication between the front office and clinical team Professional, friendly, and dependable team member Required Qualifications Minimum 2 years of dental front desk experience. Experience with Open Dental Understanding of ADA dental codes and dental scheduling workflows Experience verifying dental insurance eligibility and benefits Collect co-payments and outstanding balances at the time of service Assist with treatment plan coordination and patient financial discussions Strong communication and customer service skills High attention to detail and reliability Bilingual ( English / Spanish ) Experience presenting treatment plans or coordinating patient finances Hiring Process Qualified candidates will participate in: Initial 15-minute video call In-person interview Practical Open Dental assessment Pay: $15.00 - $20.00 per hour Benefits: Dental insurance Employee discount Paid time off Application Question(s): Which dental software have you used and for how many years? Describe your experience verifying dental insurance. Work Location: In person
