Front Desk Coordinator – General Dentistry - Greater Richmond Dentistry - Chesterfield, VA

About Us Greater Richmond Dentistry is a busy, patient-centered general dentistry practice committed to delivering high-quality care in a professional and welcoming environment. We are seeking an experienced Front Desk Coordinator who is organized, personable, and skilled in dental scheduling and patient communication. Key Responsibilities Greet and check in patients in a courteous and professional manner. Answer incoming calls and manage patient communication through HIPAA-compliant systems. Schedule, confirm, and optimize appointments to support efficient provider schedules and patient flow. Prepare and review patient charts prior to appointments to ensure readiness for clinical teams. Review treatment plans with patients, explain associated fees, and process payments accurately. Ensure patient fees are reflected accurately according to insurance plans, office fee schedules, and contracted insurance allowances. Maintain accurate and up-to-date patient records, demographics, and medical histories. Scan and organize documents within patient charts. Understand ADA procedure codes and general dentistry procedures to support accurate scheduling and treatment coordination. Support smooth patient transitions from check-in to check-out. Maintain a clean, organized, and welcoming reception area. Assist with general administrative tasks to support front office operations. Requirements Minimum 5 years of scheduling experience in a general dentistry practice . Strong knowledge of ADA procedure codes and general dentistry workflows . Excellent organizational, communication, and multitasking skills. High attention to detail and commitment to patient experience. Professional, dependable, and team-oriented. Benefits Competitive hourly compensation based on experience Paid Time Off (PTO) offered Join Our Team If you are a motivated and detail-oriented dental professional who enjoys creating a positive patient experience, we encourage you to apply and become part of the Greater Richmond Dentistry team. Job Type: Full-time Pay: $18.00 - $24.00 per hour Benefits: Paid time off Work Location: In person

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