Dental Treatment Coordinator - Lake Myrtle Center for Advanced Dentistry, PL - Auburndale, FL

Overview Join our dynamic healthcare team as a Dental Treatment Coordinator, where your expertise will be the cornerstone of exceptional patient care and practice efficiency. In this vital role, you will serve as the primary liaison between patients, dental providers, and insurance companies, ensuring smooth communication and seamless treatment planning. Your proactive approach and attention to detail will help patients navigate their dental journeys confidently while supporting the clinic’s operational excellence. This paid position offers an exciting opportunity to grow your career in a fast-paced, patient-centered environment committed to delivering outstanding dental services. A strong sales background is required for this position. Compensation is commensurate with experience. Minimum education requirement: High School or equivalent, AA degree or Bachelors degree preferred. Duties Act as the first point of contact for patients, providing exceptional customer service both in person and over the phone with professional phone etiquette and multi-line phone system management Verify insurance benefits and coverage using Eaglesoft; perform insurance verification and pre-authorizations to facilitate treatment planning Review patient medical records and documentation for accuracy, ensuring compliance with HIPAA regulations and proper coding standards such as CPT, ICD-9, ICD-10, and ICD coding for procedures and diagnoses Educate patients on treatment plans, financial options, and insurance benefits while assisting with financial arrangements and payment options Schedule appointments efficiently using medical scheduling software; coordinate follow-up visits and treatment timelines to optimize patient flow Be competent in dental billing processes including collection of payments, accurate documentation review, and coding for billing purposes Maintain detailed records of patient interactions, treatment plans, insurance claims, and billing activities in EMR systems like eClinicalWorks or Meditech Requirements Proven experience in a dental office environment with strong familiarity with dental terminology, and health information management systems Proficiency in Eaglesoft ; experience with electronic health records (EHR) systems is essential Knowledge of HIPAA regulations along with CPT coding, ICD-9/10 coding standards for accurate documentation and billing Strong computer skills including Microsoft Office Suite; ability to navigate multi-system platforms efficiently Excellent communication skills with a focus on customer service; bilingual abilities are a plus to serve diverse patient populations Prior dental office experience involving intake procedures, insurance verification, appointment scheduling, and front desk responsibilities Ability to handle sensitive information discreetly while maintaining professionalism under pressure Office management skills including filing, documentation review, medical records management and administrative support tasks Minimum of 3 years experience in this role is preferred Join us as a Dental Treatment Coordinator where your dedication enhances patient experiences while supporting our mission to provide top-tier dental care. We value energetic professionals eager to make a difference in a collaborative environment that recognizes your skills and commitment. Pay: $20.00 - $25.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Free parking On-the-job training Paid time off Uniform allowance Work Location: In person

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