Dental front desk receptionist - CVH Family Dentistry - Jenison, MI

Job Overview We are seeking a friendly and detail oriented front desk receptionist to join our dental team. In this vital role, you will serve as the first point of contact for welcoming our patients, providing exceptional customer service while managing a variety of administrative tasks. Your calm and kind interpersonal skills will create a welcoming environment, ensuring smooth clinic operations and positive patient experiences. The ideal candidate will possess strong organizational skills, proficiency with dental operations and a passion for supporting patient care from the front desk. Duties Greet patients warmly and efficiently, check them in and out using our Dentrix dental practice management software Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes Schedule appointments accurately Use of multi-line phone systems with excellent phone etiquette Collect patient information, update medical records, and review documentation for completeness and accuracy Assist with patient intake procedures, including collecting co-pays and documentation Support billing processes by processing payments and submitting claims Requirements Prior experience in a dental or medical office environment is highly preferred, especially in front desk or administrative support roles Strong knowledge of dental terminology and insurance procedures Proficient computer skills with electronic health record (EHR) systems such as Dentrix Familiarity with dental billing/coding, documentation review, and health information management standards such as HIPAA Exceptional customer service skills combined with professional phone etiquette and a friendly approach In the medical field we are all lifelong learners, so being receptive to feedback and staying able to adapt is important for growth Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment Strong organizational skills with experience managing records and office management tasks Join us and be a part of our dental work family dedicated to delivering outstanding patient care. Your outgoing and compassionate demeanor will help foster a positive atmosphere where patients feel valued and cared for every step of their dental journey. Pay: $18.00 - $25.00 per hour Benefits: 401(k) matching Dental insurance Employee discount On-the-job training Paid sick time Paid time off Professional development assistance Retirement plan Uniform allowance Work Location: In person

Read More