Patient Care Coordinator (Dental Office), Full Time - Caring Smiles Family Dentistry - West Bloomfield Township, MI

About Us You know the saying, “it only takes one bad apple to ruin the bunch”? If that’s you, do not apply. We are growing our AMAZING team and are only looking for fresh Honeycrisps! Basically, we are good vibes only. If you get along with people easily, are friendly, and have a great work ethic, we’d love to meet you. Our owners are husband and wife dentists with high ethics and standards of care. We recently moved into a brand new state of the art location with all new equipment and technology. Opportunity At A Glance ✅ Work-life balance is prioritized ✅ We help you to love your career ✅ Working in a fun environment with regular outings together ✅ Being challenged and being part of a bigger purpose ✅ We inspire and educate patients to live their best lives Searching for a rewarding career? Look no further! At Caring Smiles Family Dentistry, we are committed to creating a positive work experience for you while we deliver exceptional care to our patients. We strive to provide a positive experience for our patients and teams. We provide an excellent support system, training, and teamwork to make everyone’s day enjoyable. We recognize that when team members are supported, our patients, in return, receive exceptional care. How do we make a positive impact on this world? We spark a positive change! We inspire and educate patients to live their best lives. People traditionally do not like seeing the dentist. Dentistry and overall health are tightly connected, and our mission is to help patients to become healthier and overcome dental fears in a friendly, warm, and judgment-free environment. If you are looking for a career in dentistry, these are the values our Team Members prioritize: Teamwork Supporting and being kind to each other Accountability in your area of expertise Empathy toward each other and patients Compassionate care for patients Non-judgmental attitude toward patients and team members What perks do we offer our patient care coordinators at Caring Smiles Family Dentistry? An office culture with positive energy Team members prioritize teamwork Health and Vision Insurance Dental benefits for employee, spouse, and children Retirement Plan with 3% Employer Matching AFLAC Supplemental Insurance (i.e. disability insurance) Paid Holidays Paid Sick Days Earned Time Off Uniform Allowance Employee Discount Weekly Full-Time Work Schedule Monday: 8:45AM - 7:00PM Tuesday: 8:45AM - 6:00PM Wednesday: 8:45AM - 6:00PM Thursday: 8:45AM - 4:00PM Additional Friday Hours Available, especially if you have experience making graphics / videos for social media. Patient Care Coordinator Job Description Greeting patients and processing patients’ paperwork obtaining applicable information. Scheduling patients for dentists and hygienists Verify treatment plans and financial information Research insurance benefits and prepare estimates on treatment for patients Collecting any payments at time of treatment Coordinating and posting daily schedule for dentists and hygienists. Demonstrate an understanding and following of the Health Insurance Portability and Accountability Act (HIPAA) Calling, texting, and emailing patients Understanding dental insurance Attend and contribute to daily morning huddle Maintain and minimize outstanding balances through our Accounts Receivables protocol Assisting other team members when needed Handling any other duties as assigned. Qualifications At least 1 year of front desk experience in a dental office Dental terminology knowledge Excellent communication skills, including while on the phone Fast learner and self-motivator Friendly Team player High school diploma or beyond To learn more about us, go here: https://caringsmilesfd.com/careers/ Job Type: Full-time Pay: From $23.00 per hour Benefits: Disability insurance Employee discount Health insurance Paid sick time Paid time off Retirement plan Uniform allowance Vision insurance Education: High school or equivalent (Preferred) Work Location: In person

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