Dental Receptionist - G & J Dental PC - Otisville, MI

Job Title: Dental Office Receptionist Company: Otisville Dental Associates Location: Otisville, MI Job Summary We are looking for a friendly, organized, and service-oriented Front Desk Receptionist to be the first point of contact for our thriving dental practice. As the "face" of our office, you will ensure a warm welcome for every patient while managing the essential administrative workflows that keep our clinic running smoothly. Key Responsibilities Patient Coordination: Greet patients warmly, manage check-in/check-out, and assist with required intake and HIPAA forms. Scheduling: Manage the office calendar to optimize provider time, schedule follow-up appointments, and handle cancellations or "quick-fill" lists. Communication: Answer multi-line phones with professionalism, address patient inquiries, and send appointment reminders via text, email, or phone. Financial & Insurance: Verify dental insurance benefits, process electronic claims, collect patient co-pays, and present treatment plan estimates. Records Management: Maintain accurate and up-to-date digital patient records and handle document scanning/filing. Qualifications & Skills Experience: [1+ years] of experience in a dental front office preferred. Software Proficiency: Must be proficient in dental practice management software. Familiarity with Dentech and Dentrix Ascend is a strong plus. Knowledge: Understanding of dental terminology and CDT/billing codes is highly desirable. Soft Skills: Exceptional interpersonal skills, a calm demeanor under pressure, and strong attention to detail. Education: High School Diploma or equivalent required. Benefits Competitive hourly pay (based on experience) Health and Dental benefits available 401(k) Paid Time Off (PTO) and paid holidays How to Apply: Please send your resume and a brief cover letter highlighting your experience with dental software to melody@harborsidedentalassociates.com Pay: $17.00 - $22.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person

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