Permanent Dental Receptionist / Front Desk Job in Miami, FL
Job Summary Join our dynamic dental practice as a Dental Front Desk Agent, where you will be the welcoming face and efficient coordinator of our front office operations. In this vital role, you will manage patient interactions, handle scheduling, verify insurance, and ensure smooth administrative workflows. Your energetic and organized approach will contribute to a positive patient experience and the overall success of our clinic. This paid position offers an exciting opportunity to be part of a caring team dedicated to delivering exceptional dental care. Responsibilities Greet patients warmly and provide excellent customer service through phone and in-person interactions, demonstrating professional phone etiquette and strong communication skills. Schedule appointments efficiently using dental practice management software such as Dentrix or Eaglesoft, ensuring optimal patient flow. Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes accurately. Collect payments, process medical collections, and manage billing procedures. Maintain accurate patient records by reviewing documentation for completeness and correctness while adhering to HIPAA regulations for health information management. Assist with medical administrative support tasks including filing, data entry, and managing multi-line phone systems with professionalism. Support clinic operations by coordinating intake procedures, updating care plans, and managing medical records efficiently. Skills Strong knowledge of medical billing, and documentation review processes. Experience with Dentrix or Eaglesoft is a plus. Excellent customer service skills with a focus on patient service and office experience in a healthcare setting. Ability to handle insurance verification processes confidently and understand medical terminology related to dental and general healthcare. Bilingual abilities are preferred to serve diverse patient populations effectively. Prior clinic or dental office experience is highly desirable; familiarity with dental terminology and office management practices is a plus. Join us in creating a welcoming environment where patients feel cared for from the moment they walk through the door! Your enthusiasm and attention to detail will help ensure our practice runs smoothly while providing top-tier dental care. Pay: $17.00 - $25.50 per hour Benefits: Employee discount Free parking Paid time off Uniform allowance Work Location: In person
