Dental Front Desk Coordinator - Gary Gibson Dental - Orlando, FL

Job Title: Front Desk Coordinator – Dental Office Job Description: We are seeking a highly motivated and professional Front Desk Coordinator to join our growing team. This role is essential to the patient experience—you will be the first impression of our office and play a key role in ensuring every patient feels welcomed, informed, and cared for from the moment they walk in. We are looking for someone who is outgoing, detail-oriented, and thrives in a patient-focused environment. Greeting patients by name, remembering details about them, and making sure they understand we are a relationship based office not a corporate mill is paramount. Responsibilities: Answer and manage incoming phone calls in a professional and friendly manner Schedule and confirm patient appointments efficiently Check patients in and out while ensuring a smooth and positive experience Present treatment plans and discuss financial arrangements clearly and confidently Verify dental insurance benefits and eligibility Submit and track insurance claims Maintain organization and cleanliness of the front office area Coordinate with clinical team to ensure seamless patient flow Provide exceptional customer service at all times Requirements: Minimum 1 year of dental front office experience (REQUIRED) Strong understanding of dental insurance and billing processes Excellent communication and interpersonal skills Professional appearance and demeanor Highly organized with strong attention to detail Ability to multitask and stay calm under pressure Experience with dental software (Eaglesoft is preferred) What We’re Looking For: A team player with a positive attitude Someone who takes pride in creating an outstanding patient experience A reliable, punctual, and self-motivated individual A confident communicator who can build trust with patients Someone open and willing to learn Compensation & Benefits: Competitive pay based on experience Paid time off 401(k) with match Bonus system Opportunities for growth and development Supportive, team-oriented work environment How to Apply: Please submit your resume along with a brief description of your dental experience and why you would be a great fit for our team. Pay: $17.00 - $22.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Paid time off Work Location: In person

Read More