Dental Front Desk Receptionist - Cosmetic Smile Center - Coral Springs, FL

Job Title: Dental Front Office Coordinator / Receptionist Role Overview The Front Office Coordinator is the heartbeat of our practice. You are the first and last point of contact for our patients, responsible for ensuring a seamless, professional, and welcoming experience. This role requires a blend of excellent communication skills, administrative efficiency, and a basic understanding of dental procedures and insurance. Key Responsibilities Patient Experience: Greet patients warmly, manage check-in/check-out, and maintain a tidy, professional reception area. Scheduling: Optimize the daily flow by scheduling appointments efficiently to meet production goals while minimizing gaps. Insurance Coordination: Verify insurance coverage, obtain authorizations, and explain benefits to patients in plain English. Financial Management: Collect co-pays and deductibles at the time of service, present treatment plans, and discuss third-party financing (e.g., CareCredit). Record Keeping: Maintain accurate electronic health records (EHR) and ensure all HIPAA-compliant forms are updated. Communication: Manage high-volume phone calls, emails, and patient reminders with a friendly and professional tone. Required Qualifications Experience: Minimum of 2 years of experience in a dental office environment. Software Proficiency: Advanced knowledge of Eaglesoft (scheduling, charting, and accounts) is required. Knowledge: Deep understanding of dental terminology, ADA codes, and insurance claim processing. Preferred Skills Strong verbal communication skills for sensitive financial conversations. A "team-player" mentality with a focus on providing a high-end patient experience. Experience with digital imaging and 3D scan exports is a plus. Embark on this rewarding journey where your skills directly contribute to improved patient outcomes while supporting our mission of providing outstanding dental care. We value energetic professionals eager to grow within a collaborative environment that champions excellence! Pay: From $20.00 per hour Expected hours: No more than 30.0 per week Experience: Dental office: 2 years (Required) Language: Spanish (Required) Ability to Commute: Coral Springs, FL 33076 (Preferred) Work Location: In person

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