Permanent Dental Receptionist / Front Desk Job in Hawthorne, CA

Job description:
Job Title: Treatment Coordinator
Location: Hawthorne, CA
Practice: City Dental Care
City Dental Care is seeking a Treatment Coordinator to join our established, multi-location practice in Hawthorne, CA. This role focuses on guiding patients through treatment plans, coordinating appointments, and supporting a smooth patient experience from start to finish.
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Position Details
- Compensation: $25 per hour
- Schedule: Full-time available; part-time to start
- Primary Focus: Case presentation, scheduling, and patient coordination
- Status: W-2 employee
- Location: Hawthorne, CA
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Key Responsibilities
- Present treatment plans clearly and confidently to patients
- Explain procedures, timelines, and financial options
- Coordinate appointments for restorative, surgical, and specialty cases
- Verify insurance benefits and review coverage with patients
- Collect payments and manage financial arrangements
- Follow up on unscheduled treatment
- Maintain accurate patient records and communication notes
- Work closely with doctors, assistants, and front-office team
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What We Offer
- Consistent, organized schedule
- Supportive clinical and administrative team
- Modern systems and efficient workflows
- Opportunity for growth within a multi-location practice
- Medical insurance coverage for full-time employees only
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Ideal Candidate
- Previous dental front-office or treatment coordination experience
- Strong communication and case-presentation skills
- Comfortable discussing finances and insurance coverage
- Organized, detail-oriented, and patient-focused
- Positive attitude and team-oriented mindset
- Spanish speaking strongly encouraged
Work Location: In person at City Dental Care, Hawthorne, CA.
Benefits:
- Health insurance
Work Location: In person