Dental office seeking qualified Dental Receptionist / Front Desk in Burbank, CA

<Job Summary>
Join our dynamic dental practice as a Front Office Receptionist and be the welcoming face of our clinic! In this vital role, you will manage patient interactions, coordinate appointments, handle insurance verifications, and ensure smooth administrative operations. Your energetic approach will help create a positive experience for every patient while supporting the clinical team with essential administrative tasks. This position offers an exciting opportunity to be part of a caring, fast-paced environment where your organizational skills and friendly demeanor make a real difference.

<Responsibilities>

• Greet patients warmly and professionally, providing excellent customer service at all times
• Schedule appointments efficiently using dental practice management software such as Open Dental.
• Verify insurance coverage and benefits, including PPO insurance , ensuring accurate billing and coding.
• Manage patient records and documentation review in compliance with HIPAA regulations and health information management standards
• Handle multi-line phone systems with professionalism, demonstrating strong phone etiquette and communication skills
• Process payments
• Maintain organized filing systems for medical records and dental charts, ensuring easy retrieval of information
• Support dental administrative tasks such as intake procedures, insurance verification, and appointment confirmations
• Assist with office management duties including filing

<Skills>

• Proven experience in a dental or medical front office setting with clinic experience preferred
• Strong knowledge of dental terminology, medical terminology, and health information management systems such as Open Dental.
• Expertise in insurance verification
• Excellent computer skills
• Exceptional patient service skills combined with professional phone etiquette and effective communication abilities
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail
• Knowledge of HIPAA compliance standards to protect patient confidentiality at all times

This role is paid and offers an engaging environment where your organizational talents and friendly approach will shine. If you’re passionate about providing outstanding patient care through excellent administrative support—apply today to become an integral part of our healthcare team!