Looking for a skilled Treatment Coordinator/Office Manager in Anaheim, CA dental practice

Our dental office is seeking an exceptional Treatment Coordinator/Office Manager to enhance our patient care services.

Clinical Setting

Our facility features advanced dental equipment and digital imaging systems, allowing our team to provide comprehensive care efficiently. We prioritize patient comfort and maintain strict standards for infection control and safety protocols.

Candidate Requirements

We seek a dedicated professional with solid technical foundations and strong interpersonal skills. The successful candidate will demonstrate reliability, attention to detail, and the ability to balance independent work with collaborative efforts.

Job Responsibilities

• Prepare and present Treatment Cases to patients
  • Explain treatment plans clearly using visuals, models, or digital scans
  • Translate clinical terminology into patient-friendly language
  • Emphasize benefits, urgency, and outcomes

• Financial Coordination

  • Review insurance coverage and estimate out-of-pocket costs
  • Present financing options (CareCredit, in-house plans, etc.)
  • Collect deposits and set up payment arrangement

• Scheduling for Production

  • Coordinate appointments to maximize doctor productivity

• Patient Relationship Management

  • Build trust and rapport with patients
  • Follow up on unscheduled treatment (recall/reactivation calls)
  • Address objections and concerns

• Team Management

  • Supervise front desk and back office staff
  • Train and onboard new employees
  • Coach front desk staff as needed

• Financial Oversight

  • Monitor production, collections, and KPIs

• Marketing & Growth

  • Support patient acquisition and retention strategies
  • Manage online reviews 
  • Coordinate promotions or referral programs
• Working Days: Monday, Tuesday, Thursday, Friday and third Saturday of the Month.