Dental Front Office and Schedule Coordinator - NorthView Family Dental - Spokane, WA

Dental Front Office and Schedule Coordinator ** Dental insurance verification experience required** Welcome to the best dental office in all the land... NorthView Family Dental (NVFD)! We are currently searching for an experienced Front Office & Schedule Coordinator to join our incredible, heart-of-gold team! Take a look at the description below and if the thought of applying for this dynamic patient-facing dental position excites you, you could be just who we’re looking for! We are looking for a front office & schedule coordinator who would describe themselves as: HUMBLE, HUNGRY and SMART.. If you find yourself shaking your head "yes" to the description below, you could be exactly who we're looking for! Would your friends/co-workers say this about you?: You are extremely fun loving, a quick learner and love a results oriented work environment. Your sock drawer is just as organized as every other area of your life. You love new challenges and can problem-solve quickly. You exude confidence and positivity. You love feeling like you truly belong to a team! Would you enjoy a position where: You join a dynamic, communicative front office team and work alongside your clinical team to give patients the best experience possible. You fill and optimize the dental schedule and maximize opportunities for patients to be taken care of. You have ownership of the front office area and can make a great first and last impression on patients. You are capable of helping patients navigate a treatment plan including presenting financial options to get patients the care they need. You have a team that has unending appreciation for you and a boss that actually values your input. DESIRED QUALIFICATIONS 1. A self manager: Is able to thrive as the “go-to" front office team member for a clinical team Is positive, upbeat and has a can do attitude Eager to learn, improve and be better than yesterday- growth is always outside of our comfort zones! Not afraid to ask questions, make mistakes, and try new systems Refrains from complaining to coworkers, participating in gossip, does not need to be babysat, no negativity (specific/strategic feedback welcome & highly encouraged) Can be counted on to lead out in a “gain” mindset in the office 2. Top notch front office/computer skills: >3 years in a dental front office/admin position Extremely computer literate Familiar with a dental patient management system (we use Dentrix Ascend, but Eaglesoft, Fuse, Dentrix core, etc are all similar in utility) 3. Impeccable bedside manner/patient interactions: Committed to radical patient care- getting patients scheduled with restorative and hygiene appointments as recommended Comfortable and able to effectively present complex treatment plans Be a great first impression for new patients Willing to ask patient for Google/Facebook reviews to amplify our office reach 4. All hands on deck team player: Communicate/collaborate with admin team at both locations Works with team and doctor to achieve monthly goals Willing and able to cross train and assist with “all team duties” such as: Answer phones Make follow up treatment calls 5. Demonstrated fit for our CORE VALUES, committed to: Seek Clarity Communicates clearly with team members, peers and patients. Listens effectively and verbal and written communications are clear. Communicates so patients understand and trust that we are diagnosing/recommending treatment aligned with their best interest. Be Hungry Continually seeks ways to strengthen performance with current responsibilities. Regularly monitors new developments & possibilities in your position. Self motivated (or knows your "well") Knows the goal and seeks results Take Ownership Thorough understanding of the job responsibilities and needs of the role. Makes well thought out decisions that are in the best interest of the office and patient. Exercises good judgement & takes responsibility for actions/decisions. Expects and is open to feedback & is able to self reflect & self assess as a result. Self manages without the team leader's direction/oversight. Dedicated, accountable, helpful, humble & willing to take feedback and admit when wrong. Contributing to a Great Place to Work Consistently performs at a high level, manages workload effectively. Contributes to the success of others and the enhancement of the job experience. We can depend on you to perform as expected. Adheres to "no gossip" and respect of teammates. Contribute to creating a "world class" environment Making a Difference Proactively seeks out ways to help team members and patients. Thrives on opportunities to enhance life experience for anyone we encounter throughout the day. Be in it for the greater good Adheres to "Radical" patient care Have FUN Live in the "GAIN" (and not the Gap) Bring fun and joy to the job. Make the time that we all spend together enjoyable. Is conscious and intentional about making someone (and yourself) smile. IF THIS ALL SOUNDS LIKE YOUR DREAM POSITION, please provide the following: **applications missing even one of the following elements WILL NOT BE CONSIDERED, getting this right is step one of the interview process, we are an A Team, looking for A Players** COVER LETTER or A SHORT VIDEO OF YOURSELF INCLUDING 3 of the most interesting things about you Use the word "altruism" in a sentence. How much you want to be paid and why you are worth it! RESUME OUTLINING QUALIFICATIONS Some good things to note on your resume: Any experience in the dental field or administration. This position requires SOME dental field experience, however, clinicians looking to transition into a “front office role” are encouraged to apply. Additional relevant experience Thank you for your interest in our company! We look forward to hearing from you. NorthView Family Dental would like to thank all applicants for submitting their resume, however, we are a busy office so we ask that you do not call regarding your application. Only applicants selected to be interviewed will be contacted. RATE: $22-30/hour DOE base pay plus bonuses. For example, most team members' bonuses were over $7000 last year. Paid time off and vacation pay 401k match Profit sharing Health insurance allowance Dental benefits for you and your family Professional development opportunities A work environment where you actually feel excited to come in each day Job Type: Full-time Pay: $22.00 - $30.00 per hour Benefits: 401(k) matching Dental insurance Employee discount Paid time off Referral program Work Location: In person

Read More