Permanent Dental Receptionist / Front Desk Job in Mystic, CT
Overview Join our dynamic healthcare team as a Dental Receptionist, where your enthusiasm and organizational skills will be the first point of contact for patients and visitors alike! In this vital role, you'll manage front desk operations, coordinate patient appointments, verify insurance details, and ensure smooth communication between patients and dental professionals. Your proactive approach will help create a welcoming environment while supporting efficient clinic workflows. This paid position offers an exciting opportunity to develop your administrative expertise within a busy dental practice committed to exceptional patient care. Responsibilities Greet patients warmly and handle all front desk duties with professionalism and enthusiasm Schedule patient appointments using dental practice management software such as Easy Dental, Dentrix or Eaglesoft Verify insurance coverage, process claims, and manage billing using systems Maintain accurate medical records and documentation review to ensure compliance with HIPAA regulations Answer multi-line phone systems promptly, providing excellent patient service and appointment coordination Collect payments, process medical collections, and perform insurance verification efficiently Manage medical and dental office administrative tasks including filing, data entry, and correspondence Support medical coding activities such as CPT, ICD-10/ICD-9/ICD coding to facilitate accurate billing and documentation Requirements Previous experience in a dental or medical office setting is highly preferred; clinic experience is a plus Proficiency in Microsoft Office Suite (Word, Excel) and typing skills for accurate data entry Excellent phone etiquette, customer service skills, and ability to handle multi-line phone systems with professionalism Knowledge of medical terminology, insurance processes, HIPAA compliance, and medical billing procedures Ability to review documentation accurately and perform insurance verification efficiently Strong organizational skills with clerical experience in a busy office environment High school diploma or equivalent; additional certification in healthcare administration is advantageousEmbark on a rewarding career where your administrative talents make a real difference! We are dedicated to fostering an inclusive environment that values your growth while providing comprehensive support for your professional development. Pay: $18.00 - $20.00 per hour Work Location: In person
