Patient Experience Coordinator – Dental Office (Boutique Practice) - Avant Dentistry - Chevy Chase, MD

About the Role We are a boutique dental practice in Chevy Chase focused on personalized, one-on-one patient care. This is not high-volume dentistry. We’re looking for a Patient Experience Coordinator who takes pride in creating a calm, organized, and welcoming environment from the moment a patient walks in. This is a great fit for someone who enjoys quality over chaos, values relationships, and wants to be part of and contribute to a small, highly professional team. Why This Role Stands Out No high-volume, double-booked schedules One-on-one patient experience Calm, respectful work environment Work directly with the doctor in a collaborative setting Located in a premier Class-A medical building (Friendship Heights Metro access + on-site amenities) What You’ll Do Greet and check in patients with warmth and professionalism Manage a thoughtfully paced daily schedule Answer phones and create a strong first impression for new patients Coordinate appointments and follow-ups with attention to detail Support patient communication and front office organization Maintain a polished, calm, and welcoming space What We’re Looking For 2+ years in front desk, reception, or customer-facing roles Dental experience is a plus, but not required Strong communication and interpersonal skills Highly organized and detail-oriented Professional, polished, and reliable Comfortable learning systems and taking initiative Candidates from dental, medical, medspa, hospitality, or concierge backgrounds tend to do very well in this role. Who Thrives Here You prefer a calm, organized environment over fast-paced chaos You naturally build relationships with people You take ownership and follow through on details You anticipate needs and stay one step ahead You take pride in creating a great experience for others Compensation & Benefits $21–$23/hour (based on experience) Paid parking Paid holidays & sick leave $200/month - Healthcare/Wellness Stipend Complimentary dental care (outside work hours) Supportive, low-stress environment How to Apply Please submit your resume and a cover letter with answers to each of the following questions at the bottom of your cover letter before your signature: 1. What is your earliest available start date? 2. In 2–3 sentences: How do you create a great first impression for a patient or client? 3. Describe a time you had downtime at work. What did you do? Job Type: Full-time Pay: $21.00 - $23.00 per hour Benefits: Dental insurance Employee discount Free parking Health insurance Paid sick time Experience: front office or customer facing: 2 years (Required) Ability to Commute: Chevy Chase, MD 20815 (Required) Work Location: In person

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