Front Office Treatment Coordinator – High-End Dental Practice (Growth-Focused) - Richardson Family Dentistry - Richardson, TX

Location: Richardson, TX Job Type: Full-Time Compensation: Competitive hourly About Us We are a modern, patient-focused dental practice committed to delivering exceptional care and an outstanding patient experience.We are on a rapid growth trajectory and building a team that is motivated, accountable, and aligned with excellence. Position Overview We are looking for a driven, personable, and detail-oriented Treatment Coordinator to be the bridge between our clinical team and patients. This role is critical in helping patients understand their treatment, say “yes” to care, and feel confident about their decisions. This is not just a front desk role — this is a patient experience + leadership position within the practice. Key Responsibilities Present treatment plans clearly and confidently to patients Improve case acceptance through education, communication, and follow-up Verify insurance and explain benefits in simple, patient-friendly terms Coordinate scheduling for optimal production efficiency Follow up on unscheduled treatment and reactivation lists Handle financial arrangements and payment options Create an exceptional, welcoming patient experience from start to finish Work closely with the doctor and hygienists to align on treatment priorities What We’re Looking For Previous dental front office or treatment coordinator experience ( required ) Strong communication and relationship-building skills Confidence discussing treatment and finances Organized, detail-oriented, and proactive Comfortable with goals, KPIs, and performance tracking Positive attitude and team-first mindset Experience with dental software (e.g., Dentrix, Eaglesoft, Open Dental, Archy) is a plus Compensation & Benefits Competitive hourly pay (based on experience) Possibility of future monthly bonus opportunities tied to case acceptance and production Paid time off Team-oriented, growth-focused environment Opportunity for advancement as the practice grows Why Join Us? Be part of a practice with clear growth vision Work in a supportive, high-performance culture Your role directly impacts patient health and practice success We value accountability, positivity, and continuous improvement Pay: $22.00 - $26.00 per hour Benefits: Employee discount Paid time off Work Location: In person

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