Treatment Coordinator / Front Desk in Marana, AZ

Our dental office is seeking an exceptional Dental Receptionist / Front Desk to enhance our patient care services.

Clinical Setting

Our facility features advanced dental equipment and digital imaging systems, allowing our team to provide comprehensive care efficiently. We prioritize patient comfort and maintain strict standards for infection control and safety protocols.

Candidate Requirements

We seek a dedicated professional with solid technical foundations and strong interpersonal skills. The successful candidate will demonstrate reliability, attention to detail, and the ability to balance independent work with collaborative efforts.

Job Responsibilities

• Strong understanding of dental procedures, terminology, and treatment planning
• Proven experience verifying insurance benefits, submitting claims, and handling denials, appeals, and pre-authorizations
• Solid knowledge of PPO plans, co-pays, deductibles, annual maximums, and coordination of benefits
• Demonstrated ability to present treatment plans and discuss financial options with confidence and professionalism
• Experience creating and explaining patient estimates and payment arrangements
• Strong track record of improving case acceptance and patient satisfaction
• Proficiency in dental practice management software (such as Dentrix, Eaglesoft, or Open Dental)
• Comfortable using computers, electronic health records, and insurance portals
• Excellent communication and interpersonal skills, with the ability to build trust with patients
• Strong organizational skills and attention to detail, especially with financial and insurance documentation
• Ability to multitask and work efficiently in a fast-paced environment
• High level of integrity and professionalism when handling confidential patient and financial information
• Knowledge of HIPAA compliance and patient privacy standards
•